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Some Audio Books Dropping Out / Pausing?

Discussion in 'Model S: User Interface' started by AnOutsider, Sep 17, 2014.

  1. AnOutsider

    AnOutsider S532 # XS27

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    For long drives (and when I just REALLY need to finish a story), I play audiobooks in my car. I use the Audible app, and play via Bluetooth from an iPhone as usual.

    What I've noticed is that for some audiobooks, the Model S randomly pauses/plays the audiobook (or drops the stream). The result is that you end up with odd gaps in the narration that can be jarring. What's worse is that is often happens when there's a natural lull or pause in narration, so you don't know if you missed something or if there was just a sudden shift in the scene.

    I confirmed it's not the book by first deleting and re-downloading it, and playing the parts of the book that exhibit this behavior (it repeats in the SAME spots!) via the iPhone direct, and no issue. Put in headphones, no issue. I even used Airplay in my home, and no issue, but the Model S seems to have some sort of issue keeping the stream going.

    I've wondered if this was an issue with the bluetooth antenna in the S, as I can SOMETIMES get that specific part not to skip if I disconnect (route audio through the phone) and reconnect, and hold the phone almost directly in front of the screen. Even then, it's a crapshoot as to whether or not it works. Is there something with the S where it can't sustain whatever bitrate spoken word is being delivered? Is the software doing something with the volume? I'm stumped.

    FTR, this seems to happen every 5 books or so. The current one is "The Secret Place" by Tana French. Anyone else experience similar?
     
  2. Hodginator

    Hodginator Member

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    Yes, I have the same thing happen with some audio books. It only seems to happen with audio books which is odd. I reported it to Tesla a few weeks ago. Perhaps this is fixed in 6.0.
     
  3. robatbeach

    robatbeach Member

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    I think the behavior I experience may be different. I get Bluetooth pausing and stuttering occasionally, but it lasts for a given Bluetooth session and not for a given book. If I redo the Bluetooth session it usually stops - redo usually means disconnect and reconnect the session. Thus, I've never seen it stay associated with a specific audio book ( I use overdrive on android). So I had chalked it up to Bluetooth interop or interference issues rather than Tesla specificslly especially since this occasionally happens between my phone and my Bluetooth headset and they are both built by same company.

    I listen to audio streams (mainly books; sometimes podcasts) via bluetooth every weekday to and from work and not observed a book not be able to play at all after reconnecting the session.

    So, could be Tesla Bluetooth needs more interop testing with certain devices.

    Could this be related to earlier interference in the cabin threads and certain bluetooth devices more susceptible?
     
  4. mtstone

    mtstone New Member

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    I use Audible all the time and am, in fact, currently reading the same book. :smile: I think it must be related to the iPhone connection because I have noticed it on other books, but not much on this one. Not to hijack the thread, but has anyone figured out how to quickly disconnect one bluetooth device and connect another. I use my iPod via bluetooth to listen to books and need to quickly connect my iPhone if a call comes in.
     
  5. tliving

    tliving Member

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    I had the same problem. Never noticed it on 5.9, was really bad on 5.12 on some audible books. Haven't had a chance yet to try it on 6.0. Something was (is?) wrong there for sure.
     
  6. AnOutsider

    AnOutsider S532 # XS27

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    Hmm, it used to happen, then stopped. I figured it was the book, but perhaps it was the SW update. Just got 5.12 last week and here we go again.
     
  7. tliving

    tliving Member

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    A week with 6.0 and the dropouts seem to have stopped. But I also got my iPhone 6/iOS8 around the same time so could be all on the Apple side or some combinations. Either way with Tesla 6/iPhone 6/iOS8 things seem happy.
     
  8. Owner

    Owner Active Member

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    I also had a similar problem. But to me it seemed to be the connection with the phone. I get a stop start in the streaming but no jumping within the book. It seems to be related to where my iPhone is in the car. If it is in my left pocket I have problems. I have a new iphone5s (had a buggy one and they just replaced the whole thing). don't want a bigger phone!
     
  9. AnOutsider

    AnOutsider S532 # XS27

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    I'm still on an iPhone 5S (iOS 7 as well) and no dropouts here either, but I'm also done with that particular book so not exactly scientific.
     

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