TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Sometimes unable to remove charger from port in car

Discussion in 'Model 3' started by AcesUp, Aug 14, 2019.

  1. AcesUp

    AcesUp Member

    Joined:
    May 22, 2018
    Messages:
    50
    Location:
    Dallas
    There are times I walk up to remove the charging cable from the car and when I press the button nothing happens. It seems like car is totally asleep and won't awake unless I open a door to wake it up then I can disengage the charger form the port. Is this normal?
     
  2. Joshan

    Joshan Member

    Joined:
    Jan 8, 2019
    Messages:
    291
    Location:
    Chicago
    it is because the car is asleep. The charging cable does not wake the car up. Tap a door handle and it will unplug.
     
    • Helpful x 1
  3. AlanSubie4Life

    AlanSubie4Life Active Member

    Joined:
    Oct 22, 2018
    Messages:
    2,977
    Location:
    San Diego
    #3 AlanSubie4Life, Aug 14, 2019
    Last edited: Aug 14, 2019
    Yes, this is normal. Everyone's Model 3 behaves this way (when it is sleeping).

    EDIT:
    As mentioned, you can tap/push on a door handle so as to halfway pull it, and if you're careful, not open the door. You will hear a little whirring noise. Then you can remove the charge cable. Shortly after the whirring noise (not sure what this is exactly), you'll hear a "clunk" which means your car is now awake (it's the contactors closing). But you just need to get the whirr to happen in order to release the charge cable.
     
    • Like x 2
    • Helpful x 1
  4. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    6,344
    Location:
    Northern Virginia, USA
    Yep need to open a door on the 3. Not like the S and X.
     
    • Like x 1
  5. Joshan

    Joshan Member

    Joined:
    Jan 8, 2019
    Messages:
    291
    Location:
    Chicago
    don't need to actually open it, just tap the handle and make the handle move a little.
     
  6. davewill

    davewill Active Member

    Joined:
    Feb 5, 2014
    Messages:
    1,415
    Location:
    San Diego, CA, US
    Yeah, it's pretty silly that pressing the charge handle button doesn't wake the car. I can nudge the handle on the adjacent door without actually opening it and wake the car. Then I can remove the charge handle.
     
  7. WilliamG

    WilliamG Active Member

    Joined:
    Apr 20, 2019
    Messages:
    1,299
    Location:
    Seattle
    Yuppers. I just recorded a video right now so people who are wondering - can see the process.

     
    • Informative x 1
    • Like x 1
  8. DWdrum

    DWdrum Member

    Joined:
    May 14, 2019
    Messages:
    52
    Location:
    Auburn, CA
    Remember......you either need your phone with you or your card......how does it know you're not some freak wanting to unplug your car?

    Hope this helps
     
  9. JulienW

    JulienW Active Member

    Joined:
    Jul 7, 2018
    Messages:
    1,044
    Location:
    Atlanta
    ....but you have to disassemble the 3 to remove the charger.:eek::D:D:D
     
    • Funny x 1
  10. AlanSubie4Life

    AlanSubie4Life Active Member

    Joined:
    Oct 22, 2018
    Messages:
    2,977
    Location:
    San Diego
    #10 AlanSubie4Life, Aug 14, 2019
    Last edited: Aug 14, 2019
    This is not specifically the issue here. Even if you have your phone with you the charge cable button will not release the charge cable, if the car is asleep.

    #Actually ;) , to wake up the car, you don't need your phone with you - just press the door handle and it will wake up (it won't open the door of course). But once the car is awake, if you do not have your phone with you, the charge cable button will still not allow you release the charge cable. So having your phone with you is definitely a prerequisite. But it's not the core issue here.
     
  11. Tech_Guy

    Tech_Guy ALWAYS IN LUDICROUS MODE! P90D>P100D Upgrade

    Joined:
    May 6, 2016
    Messages:
    1,159
    Location:
    Los Angeles
    I believe the real requirement / trigger here is that the car has to be unlocked to be able to remove the cable.
     
  12. AlanSubie4Life

    AlanSubie4Life Active Member

    Joined:
    Oct 22, 2018
    Messages:
    2,977
    Location:
    San Diego
    Fairly sure that is not the case. If you have Sentry on, for example, any owner with the phone key would always be able to walk up to the car and push the charge cable button and release the charge cable. The reason is that the car is always awake when Sentry is on.

    Or, if you open the app and wake up your car before approaching it, you can also remove the charge cable with the cable button.

    It’s possible that removing the charge cable also unlocks the car (no idea), but I am fairly sure that prior to pushing that cable button, the car is locked.

    The requirement is that the car is not asleep.
     
    • Like x 1
  13. WilliamG

    WilliamG Active Member

    Joined:
    Apr 20, 2019
    Messages:
    1,299
    Location:
    Seattle
    You are exactly right.
     
  14. AlanSubie4Life

    AlanSubie4Life Active Member

    Joined:
    Oct 22, 2018
    Messages:
    2,977
    Location:
    San Diego
    I have not experimented with this, but it is possible that leaving the car unlocked (I don't even know anything about that behavior) will also leave the charge cable unlocked. If that were the case, perhaps it is possible to remove the cable from the charge port even when the car is asleep - but probably pushing the charge cable button is not even required in that case - because the cable is not even locked to the charge port!

    The above is entirely speculation, though, and it's beside the point, as we're talking about a situation where the cable is locked to the car. If it's not locked to the car, of course it can be removed.
     
  15. groovidad

    groovidad Living the Dream!

    Joined:
    Oct 19, 2018
    Messages:
    496
    Location:
    Ewa Beach, HI
  16. Garlan Garner

    Garlan Garner Supporting Member

    Joined:
    Mar 31, 2016
    Messages:
    9,984
    Location:
    Chicagoland
    Yep.

    Very normal. <---- hmmm. Is that grammatically correct?
     
  17. famoruwa

    famoruwa Member

    Joined:
    May 6, 2019
    Messages:
    26
    Location:
    SF Bay Area
    Or you can just tap the app on the phone and the car will wake up.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC