Sound system lost it's "punch" after latest update

[Kira]

I thought it was just my imagination!

Have been monkeying with the bass and other settings to no avail here. It has gone from mind-blowing to "meh". I'm on 42.4 here. I'll send an email in about it - hopefully they can address it in an update soon.

 

[skrtskrt]

I've found that the best way is to use the Ask A Question form in the Manage section of your tesla account web page. And check the box to "escalate to the executive team". This sends an email that actual people read, and you should get a reply email also.

I just did this. Thanks for sharing.

 

[brandonee916]

Soo.... updated to 44.1 today and now I see what you guys are talking about... it feels like they turned the gain down on the subwoofer. Which personally I don't mind all that much because now my rear shelf no longer rattles... lol

 

[KikkoMax]

Anyone got the 44.2 update to see if anything was fixed up?

 

[israndy]

Any good example tracks I should listen to before and after updating? I have a few pieces that I am particularly familiar with from speaker shopping, but I am just curious what others have noticed. I want to queue them up before I update from 42.3.

-Randy

 

[SJC3]

Don’t overthink it, when you lose the low frequencies it’s obvious. The alarm clock radio sound is a good analogy...no matter how much you dial up the bass, the stereo will sound hollow.

 

[Candleflame]

does the bass sound unaturally wide even though very weak?

 

[dhrivnak]

I am on 42.3 and the sound and bass seem to as good as ever. I am quite pleased and the only change I have noticed is it seems I have to crank the volume a bit higher but it still rocks.

 

[JayM3]

Any good example tracks I should listen to before and after updating? I have a few pieces that I am particularly familiar with from speaker shopping, but I am just curious what others have noticed. I want to queue them up before I update from 42.3.

-Randy

Definitely Starboy by The Weeknd (and his song Pray as well).

 

[JayM3]

Man, I'm really sorry to hear (ha!) you're all having issues. I'm on 42.4 and having no problems. Thankfully, because it would really get under my skin. Let us all know the resolution!

 

[Emmexx1]

When playing some stations in the car, there are noticeable skips in music as well. It reminds me of the needle hitting a scratch on old vinyl LPs.

 

[stayfocus18]

44.2 I have the sound issue problem...

 

[israndy]

Yeah, so if you haven't upgraded to 2018.44.x you should be OK. Wonder where the Electrek article on this is?

-Randy

 

[Stellavator]

Was on 42.4 when I got the car a week ago, and am now on 44.1. No noticeable change and it sounds great. But, it is possible it could sound better. Seems like good base though.

 

[skrtskrt]

Yeah, so if you haven't upgraded to 2018.44.x you should be OK. Wonder where the Electrek article on this is?

-Randy

Fred's email is [email protected]

 

[ChrisH]

Definitely Starboy by The Weeknd (and his song Pray as well).

Just listened to this in my 3 for the first time based on your post and man that song hits great in the 3. I thought regulate by Warren G showed off the system. Starboy is almost twice as much bass lol.

 

[zhu-]

I just picked up my car yesterday and am on 44.1. The audio sounded pretty good but the low end was a bit muddy. It also sounded best in the driver's seat, still pretty good in the passenger seat, but if you're sitting in the back, it seriously sounds like somebody is just playing music from their smartphone speakers in the front. Is this normal? I'm also streaming 320kbps from Spotify - though I believe Model 3's bluetooth is capped at 256kbps.

 

[skrtskrt]

I just picked up my car yesterday and am on 44.1. The audio sounded pretty good but the low end was a bit muddy. It also sounded best in the driver's seat, still pretty good in the passenger seat, but if you're sitting in the back, it seriously sounds like somebody is just playing music from their smartphone speakers in the front. Is this normal? I'm also streaming 320kbps from Spotify - though I believe Model 3's bluetooth is capped at 256kbps.

This is the exact issue we are talking about. It use to be amazing from the back but it lacks that bass and vocal. It's all in the front.

 

[paranoidroid]

Maybe they're trying to EQ it to be more balanced. I have to turn the base down a bit because stock bass is higher than neutral. If that's the case just re-EQ.

 

[gilscales]

Any good example tracks I should listen to before and after updating? I have a few pieces that I am particularly familiar with from speaker shopping, but I am just curious what others have noticed. I want to queue them up before I update from 42.3.

-Randy

Grace potter, 2:22 is a cool song with a realistic bass (not the lowest)

tower of power , what is hip is hard to beat for shear dynamics as well as Harry Connick Jr., it had to be you (have it turned up at about 1:30 for when the horn section comes in strong)

For a realistic acoustic sound I like Sonny Rollins, i'm an old cowhand recorded back in the 50's with some of the most revered old tube mics back when they were new!

For female vocals I like anything from the freedom sessions album by Sarah Mclachlan, minimally processed and just great quality sound across the board