Sound won't work

[neptune2000]

After 3 days of no sound, I was able to get my sound to come back by doing the following:

1. From the Music menu, go to your equalizer. Move each of the 5 settings from its current position to a different position, doesnt matter up or down. Stay on the EQ settings
2. Then perform a scroll reset on the steering wheel

The sound came back by doing the above. Before this, I tried powering down, scroll reset, dashboard reset and none of these work until I did the above told to me by my service center. Hope it works for others, please report back if it does.

@NuG, this is now April 2019, and I am on 2018.50.6 and all of a sudden the audio is on for 9 seconds, then off for 3 seconds, and that repeats FOREVER for radio, streaming, the blinkers, and traffic directions.

So I tried your trick once, no go. Twice, no go. Three times, no go. By then I had given up, it miust be hardware, right?

So I try a fourth time, AND IT WORKED!!!

Crazy but true. Thanks a million, @NuG.