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Spectra Photosync install issues

Discussion in 'Model S' started by samosasmuggler, May 21, 2018.

  1. samosasmuggler

    Joined:
    May 18, 2018
    Messages:
    6
    Location:
    STL metro
    Did anyone else have any issues getting the photosync install done properly? I've got a decent amount of bubbling and lint on the back window specifically but I've noticed it on other windows as well. Shop told me to wait a couple of weeks to let it cure, but lint doesn't evaporate.

    I'm in the STL area and there is only one 'authorized' shop here. I opted to wait there since I didn't have a ride back home to the IL side of the river. Installers took a good amount of time. I arrived at 5:40 PM ended up leaving at 8:50 PM. They had to redo the front windshield while I was there. I've had tint done on many other cars but I've never had this many bubbles or debris.

    Did I just get stuck with some newbie installers? Any other installers that aren't listed for whatever reason in the STL region?
     
  2. BigTonyTones

    BigTonyTones Member

    Joined:
    Nov 28, 2016
    Messages:
    407
    Location:
    Los Angeles
    Im not sure if photosync company even allows newbs to be dealers. I would wait a bit and see if the bubbles disappear.
     
  3. samosasmuggler

    Joined:
    May 18, 2018
    Messages:
    6
    Location:
    STL metro
    Thanks for the response. They did redo the install a week later (June) or maybe they kept my car for a day and made me waste my time.

    We are approaching full swing fall in the area now so I let it sit through the parking lot throughout summer hoping it would cure up properly. I did an initial rinse of the car yesterday for the first time myself and noticed particles like last time also the windshield is bubbling at the bottom so, the place that does the installs is unfortunately using inexperienced installers.

    I understand dust gets in one or two specks are fine but each window with multiple specks of dust not really excusable at this price point.

    The heat rejection is great on the film but this shop doesn't do it justice. Spectra is definitely not worth the price this place charges quite honestly. Lesson learned.

    I've been recommending people go with 3M Crystalline or another type of tint at another authorized location for the STL area.
     
  4. Shtefu

    Shtefu New Member

    Joined:
    Jul 16, 2017
    Messages:
    3
    Location:
    San Diego
    Had reputable dealer in San Diego install PhotoSync on my MS and it was done perfectly the first time with no bubbles and perfect clarity. Only did side windows and rear window though. Sounds like you had a bad installer.
     
  5. Duffer

    Duffer TSLA Long

    Joined:
    Oct 19, 2017
    Messages:
    195
    Location:
    NorCal
    We had PhotoSync installed on all of the windows plus the windshield on our MS by a dealer in Fremont. Absolutely no issues and it's definitely paid for itself in comfort while driving in our 100° days.
     
  6. samosasmuggler

    Joined:
    May 18, 2018
    Messages:
    6
    Location:
    STL metro
    Seems like the better installers are out on the west coast. This is crazy I’ve had many vehicles tinted. Crazy to see this shop works on Porsches, Lambos etc. cannot do a Model S window tint job properly. :confused:
     
  7. Duffer

    Duffer TSLA Long

    Joined:
    Oct 19, 2017
    Messages:
    195
    Location:
    NorCal
    Road trip?? You could get away from that "winter thing" that you guys will be dealing with soon plus tour the factory while you're here. :)

    Yeah, it does seem weird that they have been unable to properly install PhotoSync on your MS. I can understand possibly having issues with the windshield curves on a MS or MX but the side glass seems pretty straight forward to me. Note, I've never installed tint and could quite possibly be talking out of my "behind".
     
  8. EtrekVelocity

    EtrekVelocity New Member

    Joined:
    Aug 30, 2018
    Messages:
    3
    Location:
    Portland
    I have PhotoSync on all windows of my MS. Tesla service referred the shop I went to here in Portland, OR and I've never had any issues whatsoever. The cost was a bit more, but well worth it in my opinion. As was said above, this is much more likely an installer issue vs product issue.
     
  9. iTech

    iTech Member

    Joined:
    Dec 21, 2017
    Messages:
    62
    Location:
    NJ
    Did anyone get their windshield done and see "waviness" (similar to how heat radiating off the ground on a hot day looks like)?
     
  10. Duffer

    Duffer TSLA Long

    Joined:
    Oct 19, 2017
    Messages:
    195
    Location:
    NorCal
    We had the windshield done on our MS and haven't noticed any issues at all. Our installer said that we might notice some minor distortion (especially with oncoming headlights) for the first 24 hours, until the film fully bonded. Neither my wife nor I noticed any distortion that night and I'm sure that the 90° days following helped the curing process.
     
  11. iTech

    iTech Member

    Joined:
    Dec 21, 2017
    Messages:
    62
    Location:
    NJ
    Yeah it got better with the hot day that followed. It does kind of suck that the dash on the S has a grill that causes a line in the reflection of the tint.
     

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