[Speculation] Tesla Critical Youtube Videos Receiving Community Guideline Violations

[Uncle Paul]

I remember in the early days, Tesla banned a cronic complainer from ever being able to again purchase one of their cars.

Under the cover of free speech, some believe they can fire shots at the reputation of a company, but the company needs to just take it. Not so. In a free speech environment they are free to fire back.

Comes under the doctrine of "Don't poke the Bear!"

 

[FirebirdAlpha]

4) Your post is the same with no disclosure that the window has been fixed. So, the post was right but it is now no longer correct. It is now misleading and not meeting the community's standard.

What?

No.

The original poster is not a journalist and has no obligation to provide updates on the window.

Was the window broken at the time the video was published? Yes.

Therefore, it's not misleading.

Also, YouTube's community guidelines do not say anything about "misleading content" being a violation: Policies - YouTube

 

[SR22pilot]

What?

No.

The original poster is not a journalist and has no obligation to provide updates on the window.

Was the window broken at the time the video was published? Yes.

Therefore, it's not misleading.

Also, YouTube's community guidelines do not say anything about "misleading content" being a violation: Policies - YouTube

Leaving it there without an update may be correct in that it was accurate when posted but I do find it unethical. Imagine if you were accused of a horrible crime. A newspaper reports it. Then you are cleared. They say nothing about that. What they reported was correct. at the time they reported it. They just never updated the story.

 

[FirebirdAlpha]

Leaving it there without an update may be correct in that it was accurate when posted but I do find it unethical. Imagine if you were accused of a horrible crime. A newspaper reports it. Then you are cleared. They say nothing about that. What they reported was correct. at the time they reported it. They just never updated the story.

Again, you're confusing journalism ethics for normal human ethics.

This guy isn't a journalist. He posted a video that's just what it is.

No normal person has an ethical obligation to constantly update what's happening in their life on the internet.

If I get my Honda fixed at a local repair shop, and they do a bad job, I can post a bad review. I don't have to "update" the review when they fix it later - it's still bad service that they didn't get it right the first time. The same thing applies to Tesla.

If I post a negative review for a restaurant and later get told "sorry, we compensated your meal and refunded the credit card charge," that doesn't change the accuracy of the negative review, and I have no obligation to update said review.

 

[mmmk]

My conscience is pretty clear on this one for two specific reasons other than the one mentioned by FirebirdAlpha.

1) This video was unlisted on Youtube and only posted here and sent to Tesla service so it was never widely distributed.

2) I literally didn't include the keyword Tesla anywhere with the video

Interestingly enough when the video seems to have been relisted the publish date was changed to today's date. Feeling the need to add more context I've stated the following in the description for the video.

Windows unresponsive. Tesla eventually fixed this and several other issues under warranty and I do enjoy the car. It was fixed either by a software update or when they had to replace my MCU due to screen warp. I can't say specifically because I was never notified of a cause. More information about the context of this video can be found here: Tesla Critical Youtube Videos Receiving Community Guideline Violations

I also added '2017' to the title.

 

[Tam]

...you're confusing journalism ethics for normal human ethics...

Let's look at an exaggerated fictional example:

The historical facts that were posted are:

"18 years old, virgin, single, no children... By the way: Beware: I ordered vanilla ice cream but they served me peanut ice cream!"

The ice cream shop did make the customer whole after the errors but the above facts are still historically correct that the ice cream shop did goof up!

A Rat flipped and gave hints to the ice cream shop of the above post and the dating site struck it down because now that customer is no longer 18 and now married and have children.

Yes, historical facts but misleading and the post was struck down by the dating site thanks to a Rat who Flipped!

 

[N5329K]

I had an issue with a brand new electric bicycle (the wheel motor locked up when rolled backwards, and I was pretty concerned it might decide to lock up one day while I was rolling forwards). A call to the company yielded "Hmmm. Never heard of that before. We'll get back to you." When that did not happen, I made a short You Tube clip and posted it, along with sending the link (for their information) to the company.
A new wheel was in my hands in a day and a half.
That said, when people posted the comment "Well? What was wrong? What happened?" I answered, immediately,
"Bad wheel. The company took care of it and the new wheel is fine."
Taking responsibility, even when forced at the point of a lens, is a good thing. So is rewarding responsibility with a polite nod and a thanks.
It should work both ways.
Robin

 

[David_Cary]

Fact- there are lots of interests that want Tesla to fail. There are similarly interests that want it to succeed. We are in the age of misinformation on the internet - and yes that age is probably forever. Not every interest will act in an ethical manner.

Now to poke at the OP. The title of this thread is misleading in a big way. "Videos" - tell me that isn't a horribly inaccurate statement that could be misleading to the point of advocacy. One video. The literal interpretation of the title is more than one and the potential meaning being 1000's by a coordinated effort.

And now the text you added is confusing and opening up other potential issues. What does software/MCU problems have to do with your window. And it appears things were fixed and you are not sure how and Tesla wouldn't tell you. All mysterious. I am not saying you were trying to be but look at it from a skeptical viewpoint. I am heading over to Youtube now to flag it (that is a joke).

I work in a field where misinformation of the internet hurts my business in a huge way. Unfortunately, not everyone understands the negative posting bias. So I like to post this all the time - "My 2015 70D has 70k miles on it and I have been to the SC 3 times. Loose armrest at 4 months; Service at 49k miles before warranty ran out. Then returned a week later because they had to fix a problem they created. I also had mobile change out the 12V battery at 60k miles. In other words, less time with service/repair than almost any car."(Our Leaf is better - hasn't seen Dealer in over 3 years)

 

[Lasttoy]

If i could post on Youtube the way Tesla has treated me since November when v9 disabled my super charging i would in a heartbeat.
I was loyal owner till they have done nothing since November to fix us guys with antique cars so we can charge at OLD chargers.
I'm pissed to the max. 3 months and i cant go anywhere. I asked for v8 back, no we dont do that. You are stuck at home.
Then v 2018.50.6 comes out. BUT wait, for west coast only.
They dont care, period.

 

[.jg.]

In their guidelines, Youtube state "If a strike is issued, you'll get an email and see an alert in your account's Channel Settings with information about why your content was removed (e.g. for sexual content or violence).". If you didn't get information about why the video was removed, then it would appear that Youtube did not follow their own policy/process and it might be worth raising this with them.

It is possible that the complaint was not Tesla related - the complainant could have read "Window issues...." and thought it was something about Microsoft or they saw your Youtube moniker and thought you were impersonating that chap from Jamiroquai.

 

[mmmk]

In their guidelines, Youtube state "If a strike is issued, you'll get an email and see an alert in your account's Channel Settings with information about why your content was removed (e.g. for sexual content or violence).". If you didn't get information about why the video was removed, then it would appear that Youtube did not follow their own policy/process and it might be worth raising this with them.

It is possible that the complaint was not Tesla related - the complainant could have read "Window issues...." and thought it was something about Microsoft or they saw your Youtube moniker and thought you were impersonating that chap from Jamiroquai.

MEGA

This was the notice I received which to me reads very vague and doesn't cite any specific reason. When the video was flagged in my video manager there is the text 'inappropriate content' which could be the type but I really have no idea.

And hey at the end of the day if I'm the only person this happen(s/ed) that's good news. I was just wondering if it had happened to any other posters.

 

[MorrisonHiker]

I may be going out on a limb here (pun intended) but it's possible that it was flagged and removed based on the AI thinking your arm was something besides an arm. Once you contested it, a human reviewer could easily see that it was an arm and wasn't "inappropriate content". There are all kinds of stories on the internet about videos being incorrectly flagged for inappropriate content...and also when inappropriate content is missed by the AI. It's still learning.

Tumblr's Porn-Detecting AI Has One Job—and It's Bad at It

 

[mmmk]

I may be going out on a limb here (pun intended) but it's possible that it was flagged and removed based on the AI thinking your arm was something besides an arm. Once you contested it, a human reviewer could easily see that it was an arm and wasn't "inappropriate content". There are all kinds of stories on the internet about videos being incorrectly flagged for inappropriate content...and also when inappropriate content is missed by the AI. It's still learning.

Tumblr's Porn-Detecting AI Has One Job—and It's Bad at It

That's a great insight and I'm inclined to believe it! It'd also be the best possible outcome, and I'd say quite funny.

 

[.jg.]

MEGA

This was the notice I received which to me reads very vague and doesn't cite any specific reason. When the video was flagged in my video manager there is the text 'inappropriate content' which could be the type but I really have no idea.

Yes - that is vague and seems unjustified. I think I would push Youtube to explain what exactly they considered to be inappropriate, on the basis that you don't want to fall foul of their rules again.

 

[SR22pilot]

Again, you're confusing journalism ethics for normal human ethics.

This guy isn't a journalist. He posted a video that's just what it is.

No normal person has an ethical obligation to constantly update what's happening in their life on the internet.

If I get my Honda fixed at a local repair shop, and they do a bad job, I can post a bad review. I don't have to "update" the review when they fix it later - it's still bad service that they didn't get it right the first time. The same thing applies to Tesla.

If I post a negative review for a restaurant and later get told "sorry, we compensated your meal and refunded the credit card charge," that doesn't change the accuracy of the negative review, and I have no obligation to update said review.

So if I put a post out about you doing something wrong and then you make amends you feel OK if I leave the negative post without updating it? Let's forget journalism. I just post that my neighbor was arrested for child molestation. He gets cleared. I don't update the post. I'm not a journalist. Personally, I think I would be acting unethically by leaving an incorrect impression online. I'm not saying you need to remove factual information. I am saying something like UPDATE: Charges were shown to be false or UPDATE: John apologized for the damage he caused and paid restitution. Wish it would have happened sooner.

 

[HankLloydRight]

I may be going out on a limb here (pun intended) but it's possible that it was flagged and removed based on the AI thinking your arm was something besides an arm. Once you contested it, a human reviewer could easily see that it was an arm and wasn't "inappropriate content". There are all kinds of stories on the internet about videos being incorrectly flagged for inappropriate content...and also when inappropriate content is missed by the AI. It's still learning.

Tumblr's Porn-Detecting AI Has One Job—and It's Bad at It

"Not Hotdog"

 

[slainla]

I own a Tesla and I think the video is beneficial for everyone. If my window regulator were to fail, you bet I would search to see if anyone else had the same issue. I will google it in addition to searching on TMC.

 

[Uncle Paul]

Not sure there has ever been a manufacturer with either a roll up or powered windows that did not fail at some point in time. It is kind of the nature of a window that goes up and down.

Think the OP's video was overly dramatic.

When a window fails to operate as designed, usually a simple call to their service usually provides a solution.

 

[Barry]

it's possible that it was flagged and removed based on the AI thinking your arm was something besides an arm.

 

[Tic-tac-toe]

I own a Tesla and I think the video is beneficial for everyone. If my window regulator were to fail, you bet I would search to see if anyone else had the same issue. I will google it in addition to searching on TMC.

Agree. Thanks Mmmk for making a video and showing the problem. Don’t let YouTube (and Tesla fanbois) bully you into keeping quiet.