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Spontaneous Crack in Glass Roof

schmoot

Member
Jan 30, 2017
11
13
Bay Area
Picked up a M3 on Friday. Was out of town for easter, so the car was sitting idle for 4-5 days parked outside in California, besides a lot of pollen there was no extreme temps during this period. When got in the car this morning, there is a 14" long crack in the sunroof. I used one of the detailed delivery check-lists and I explicitly looked for stress fractures in the roof and everything was fine.

So far impressed with support. Have a drop off appointment 2pm tomorrow.
 

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dhu1

Member
Mar 9, 2017
816
604
Berkeley
Picked up a M3 on Friday. Was out of town for easter, so the car was sitting idle for 4-5 days parked outside in California, besides a lot of pollen there was no extreme temps during this period. When got in the car this morning, there is a 14" long crack in the sunroof. I used one of the detailed delivery check-lists and I explicitly looked for stress fractures in the roof and everything was fine.

So far impressed with support. Have a drop off appointment 2pm tomorrow.
They'll take care of it. I had the same thing and the replaced it within 24 hours. I thought given that you just picked it up your car that they would have already solved for the issue....curious to see if many others with recent delivery will see the same.
 

adaptabl

Banned
Mar 13, 2018
776
-619
Canada
Picked up a M3 on Friday. Was out of town for easter, so the car was sitting idle for 4-5 days parked outside in California, besides a lot of pollen there was no extreme temps during this period. When got in the car this morning, there is a 14" long crack in the sunroof. I used one of the detailed delivery check-lists and I explicitly looked for stress fractures in the roof and everything was fine.

So far impressed with support. Have a drop off appointment 2pm tomorrow.

Looks like a stress crack.
 

dhu1

Member
Mar 9, 2017
816
604
Berkeley
I think this issue is well documented and the crack pattern is pretty unique (spreads from the front center area), so if Tesla saw this years down the line, they should be able to identify it as the same issue.
 
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geometro

Member
Jun 24, 2015
398
592
Austin
Unlikely that this is due to mileage, and probably it is not expensive to replace. Glass replacers do this for windshields quickly from mobile units.

True, but in my limited experience it’s never the same as what comes out of the factory.... on the other hand, maybe it will be better:oops:
 

Henry82

Member
Mar 25, 2018
91
52
Los Angeles, CA
True, but in my limited experience it’s never the same as what comes out of the factory.... on the other hand, maybe it will be better:oops:
I totally agree... production quality and service repair quality is never the same... usually due to the people doing the service (dealership service dept or independent mechanic) come from different training backgrounds (hence the inflated cost of "factory trained technicians"). Tesla has a chance to bridge the gap between the two since the guys doing the service repairs are all being trained by the manufacturer... at least for now.
 
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