Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Spontaneous reboot while driving

pcons

M3 AWD+
Jul 5, 2018
1,630
1,696
Burlington, Ontario, Canada
Had a new thing happen today, not sure if its happened to others before:

Just after dropping my kid off at daycare and about to get on the hwy to go to work, and all of a sudden got a crackle coming from the audio system and the screen went dark. My initial thought was the car went dead, but I could control everything, and after about 30s to 1 min everything came back to normal. It basically looked like a soft reboot when you hold in both steering wheel buttons, but I didn't initiate that, and also never had the audio crackle when I did that previously.

I'm on the latest software which I believe is 2019.8.4. Just wondering if this has happened to anyone else before? I've had random black screen reboots when I get back into the car, but never while driving has this happened.....interestingly enough, the parked reboots also happened while I'm dropping my kid off at daycare...maybe there is a nexus point for the multiverse in the parking lot and my doppleganger from an alternate universe is occupying the same point in space-time and causing the car to glitch out? :)

I wonder if they made the same colour choice/config as me? :oops:
 

Zirak

Member
May 3, 2018
326
170
Canada
I've had it happen only while using the browser (as recently as 2 days ago on 2019.8.3, now on 2019.8.4)... generally never happens. Although, it did happen very frequently when I first picked up the car back in May 2018 (forgot the software version).
 

5_+JqckQttqck

Active Member
Apr 27, 2018
1,851
1,404
Toronto
Only after 2019.5.15, happened a total of three times that I can remember. HUD cpu reboots while car keeps driving and playing music. Kind of wish they'd make a stealth HUD mode, only the speedo on screen. Nothing else.
 

linnells

Member
Nov 22, 2018
19
15
Bowmanville, ON
Just happened to me this morning. Driving on the 401, audio made a weird glitch noise, then the screen went black, then the audio cut out. Still had full control, and the audio and screen came back after about 30 seconds. Not a big deal I guess
 

mociaf9

Active Member
Oct 18, 2018
2,933
6,087
CA
Just as an FYI for those who aren't already aware: the car has separate and distinct computers to control the driving/AP systems and the infotainment systems. So, a crash of the MCU computer will lose you your displays and internal functions like radio and maybe some climate control but has no effect on the computer which is involved in safely driving the car. Both pedals still work, regen works, turn signals work (though you may not be able to see that they are activated without the display), steering works, hazards work, etc. If you feel you can't maintain a safe/legal speed without the display for a few minutes (likely shorter), then pull off the road when/where it's safe to do so and wait for the MCU to finish rebooting.
 
  • Like
Reactions: 5_+JqckQttqck

5_+JqckQttqck

Active Member
Apr 27, 2018
1,851
1,404
Toronto
Yep, just drive to the speed of traffic and wait for the reboot. I'm sure there will be a new update very soon if not already. The GPS bug I had last is a serious performance issue for AP/EAP/FSD enabled cars. I see 2019.9.0 on TeslaFi.

upload_2019-4-3_10-10-22.png
 

hcdavis3

HCD3
Supporting Member
Mar 3, 2019
2,339
1,535
02571
Had a new thing happen today, not sure if its happened to others before:

Just after dropping my kid off at daycare and about to get on the hwy to go to work, and all of a sudden got a crackle coming from the audio system and the screen went dark. My initial thought was the car went dead, but I could control everything, and after about 30s to 1 min everything came back to normal. It basically looked like a soft reboot when you hold in both steering wheel buttons, but I didn't initiate that, and also never had the audio crackle when I did that previously.

I'm on the latest software which I believe is 2019.8.4. Just wondering if this has happened to anyone else before? I've had random black screen reboots when I get back into the car, but never while driving has this happened.....interestingly enough, the parked reboots also happened while I'm dropping my kid off at daycare...maybe there is a nexus point for the multiverse in the parking lot and my doppleganger from an alternate universe is occupying the same point in space-time and causing the car to glitch out? :)

I wonder if they made the same colour choice/config as me? :oops:
Yikes. That’s scary.
 

Mrares

New Member
Apr 20, 2019
3
4
NORWALK
It happened to me too, few times in a short drive.
In my case was the IPhone Bluetooth connection.
I restored my iPhone and since then the Tesla was not able to connect and the screen was rebooting.
Once I deleted the phone and reconnect the IPhone to my Tesla Model X, the problem disappear.
 
  • Informative
Reactions: mociaf9

Mrares

New Member
Apr 20, 2019
3
4
NORWALK
It happened to me too, few times in a short drive.
In my case was the IPhone Bluetooth connection.
I had a problem with my iPhone and I had restore it. That caused the failure to connect to my Tesla Bluetooth connection.
Once I deleted the phone and reconnect the IPhone to my Tesla Model X the issue disappeared. And the rebooting stopped.
 

lukex4

Member
Oct 30, 2013
192
701
Montreal
Happened once this weekend. Startled my wife some but because I saw the threads on TMC knew about the issue and just waited 1min for the system to reboot. Still annoying to lose navigation when I was relying on it for an unknown area.
 

Ludatik

Member
Jun 18, 2018
581
515
Toronto
This has happened 3 times on 2019.8.5. It never happened before in 6 months of ownership. Assume it’s buggy code. Can’t wait for 2019.12.1.1.
 

E-Driver

New Member
Jun 12, 2019
1
0
Boston
This has been happening to me every couple weeks lately. The first time it was on the highway and quite nerve wracking. But I learned that the car drives just fine without the screen working — you just have no idea how fast you’re going. The screen rebooted and came up again after a couple minutes. Hopefully a software update will fix this as it is still unnerving. I am on v9.0 (2019.8.5).
 

MexiCanuck

Member
May 7, 2019
494
498
Vancouver Island
It happened to me too, few times in a short drive.
In my case was the IPhone Bluetooth connection.
I restored my iPhone and since then the Tesla was not able to connect and the screen was rebooting.
Once I deleted the phone and reconnect the IPhone to my Tesla Model X, the problem disappear.

It happened to me too, few times in a short drive.
In my case was the IPhone Bluetooth connection.
I had a problem with my iPhone and I had restore it. That caused the failure to connect to my Tesla Bluetooth connection.
Once I deleted the phone and reconnect the IPhone to my Tesla Model X the issue disappeared. And the rebooting stopped.

I think Mrares re-booted.

:D
 

realtycoon

Member
Apr 5, 2016
267
287
Toronto
Happens every now and then.

Even had the car get stuck in a reboot cycle, where it eventually recovered after about 4 automatic reboots, but lost all the settings (music, favorites, garage door opener, driver profiles and trip counters).

However, the car still drove safely and properly during the reboot loop.
 

bwalter

Member
Mar 18, 2019
201
94
Vancouver, BC
This has been happening to me every couple weeks lately. The first time it was on the highway and quite nerve wracking. But I learned that the car drives just fine without the screen working — you just have no idea how fast you’re going. The screen rebooted and came up again after a couple minutes. Hopefully a software update will fix this as it is still unnerving. I am on v9.0 (2019.8.5).
I got this a few times when on different 2019.8 builds. Pretty sure I haven't seen this since I got 2019.16.2 and it's been a while so an update should fix it for you.
 

5_+JqckQttqck

Active Member
Apr 27, 2018
1,851
1,404
Toronto
Anyone have the passenger heated seat on max turn off automatically after driving for like two minutes. This happens every time I have a passenger and it's cool at night.

At first I thought my friends can't handle the heat or doesn't like it but I've seen it do it a handful of times. Submitted bug report. Hopefully it gets fixed before next winter :)
 

mociaf9

Active Member
Oct 18, 2018
2,933
6,087
CA
Anyone have the passenger heated seat on max turn off automatically after driving for like two minutes. This happens every time I have a passenger and it's cool at night.

At first I thought my friends can't handle the heat or doesn't like it but I've seen it do it a handful of times. Submitted bug report. Hopefully it gets fixed before next winter :)
Sounds like the heater shuts off after you put the car in drive/reverse from park. Maybe try not turning on the seat heater until after you're already moving as a temporary workaround?

Passenger Seat Heater Bug? : teslamotors

Any one else having issues with passenger seat heater turning off after putting in drive? : teslamotors
 
  • Informative
Reactions: 5_+JqckQttqck

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top