Spotify Issue

[earlstamford]

I picked up my Model 3 a couple of weeks ago, but have a recurring problem with the integrated Spotify functionality. It normally lists “Your Library”, “Featured Playlists”, “New Releases” and “Genres & Moods” on the left hand side of the Spotify screen. However, it sometimes shows “Your Library” only, so none of the connected search features work. It’s not an LTE / network coverage issue, and the temporary fix is to hold both scroll wheels down to reset the screen - that works in the short term, only for the issue to arise again.

Has anyone else experienced the same issue?

 

[zayn]

I picked up my Model 3 a couple of weeks ago, but have a recurring problem with the integrated Spotify functionality. It normally lists “Your Library”, “Featured Playlists”, “New Releases” and “Genres & Moods” on the left hand side of the Spotify screen. However, it sometimes shows “Your Library” only, so none of the connected search features work. It’s not an LTE / network coverage issue, and the temporary fix is to hold both scroll wheels down to reset the screen - that works in the short term, only for the issue to arise again.

Has anyone else experienced the same issue?

What version do you have ?

 

[earlstamford]

I'm on 2019.28.2 - the car is a P+

 

[spon88]

I'm on 2019.28.2 - the car is a P+

I also have this issue with the P. Like you I'm fixing it with a screen reboot but not ideal. There is mention of it on other forums too but I haven't seen a fix yet. Apparently Tesla are also aware. There was an OTA update last night but same issue still today.

Have you got any further with it?

Cheers

 

[Roy W.]

I’m experiencing this exact problem too.

I picked the car up last Friday, had to do a reset on Sunday to get them back, and today it’s gone again!

This is a real PITA

 

[interbear]

A related question - with the Tesla Spotify account is it possible to download music to "your library" on a storage device in the car? So that you can listen when connectivity is iffy.

 

[spon88]

I’m experiencing this exact problem too.

I picked the car up last Friday, had to do a reset on Sunday to get them back, and today it’s gone again!

This is a real PITA

I'm still seeing this intermittently and it is indeed a PITA. There are a few references elsewhere but nothing definitive. I have a ranger coming next Tuesday to an intermittent airbag fault so I'll see if he/she knows anything.