Spotify issue

[Yao420]

Hi all

The Spotify app in my model 3 will just go silent. The song timer is still running, the play button is rotating like it’s trying to load the song but nothing would come out of the speaker. This happens almost everyday during my commute back and forth to work.

the 2 scroll button reset solves the issue, but I was wondering if anyone else have this issue as well, I am not even sure if it is an actual issue or what causes the app to do this. So any info or any other method to maybe reset the Spotify would be great!!!

thanks in advance.

 

[MexiCanuck]

This happens to me, but typically in the same locations. I attribute it to poor LTE signal.

 

[JD M3]

This has been happening to me every few songs. Seems like it started after one of the updates after V10. Switching to slacker, starting a song, and then switching back usually fixes it for me. Hopefully they'll fix it with a future update.

 

[Casmium]

Same problem here, going to a slacker playlist and back to Spotify makes it work again, and it's quicker then doing the two button reboot

 

[Yao420]

I see, I will try the slacker method tonight

thanks guys and hopefully they fix it soon!!!!

 

[N.Y.R.]

This has been happening to me every few songs. Seems like it started after one of the updates after V10. Switching to slacker, starting a song, and then switching back usually fixes it for me. Hopefully they'll fix it with a future update.

Same! This is exactly how I fix it as well.

 

[Yao420]

Can you guys elaborate more on the slacker function???

I am having a hard time finding it...is it one of the apps? A station??

please help thanks!!

 

[dandan]

Can you guys elaborate more on the slacker function???

I am having a hard time finding it...is it one of the apps? A station??

please help thanks!!

It’s the streaming tab you see and select any random song.

 

[dandan]

Same problem here, going to a slacker playlist and back to Spotify makes it work again, and it's quicker then doing the two button reboot

This is a problem somebody has brought up before... the handoff between Spotify and different devices is not properly coded. The car fails to regain access to Spotify if another device is accessing Spotify. Also having the volume all the way down to mute should pause, but it does not.

 

[a11y]

I experience this Spotify issue almost daily!
Recent 2019 Model 3 with Google Pixel 3 (Android).

the handoff between Spotify and different devices is not properly coded. The car fails to regain access to Spotify if another device is accessing Spotify.

^It appears the issues mostly goes away if I sign out from Spotify on my phone (key).

 

[dandan]

Here’s a tip. If you quit Spotify on your phone then tap back Slacker streaming and back to Spotify it’ll magically work again

 

[hingisfan]

I've also found if you search an artist and then select one, all is fixed.

 

[Funkmobile]

My theory is it's buggy network code where the player is not automatically resetting lost network connections (or detecting that the connection is broken). By playing playing a song on slacker or searching for a song, you are "forcing" the car to terminate the old network connection and create a new "good" connection.