TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Spotify Tesla Account not working

Discussion in 'Hong Kong' started by BapeTMC, Jun 15, 2017.

  1. BapeTMC

    BapeTMC Member

    Joined:
    Oct 12, 2016
    Messages:
    7
    Location:
    HK
    does any use have same experience? call CS and they said some Europe user have same problem between Tesla and spotify,
     
  2. Ames

    Ames Member

    Joined:
    May 27, 2013
    Messages:
    517
    Location:
    Abu Dhabi, UAE
    I had that problem for over a week, could not connect. It just started working one day.
     
  3. kkeeiith

    kkeeiith Member

    Joined:
    Jun 18, 2017
    Messages:
    11
    Location:
    Hong Kong
    happened to me starting two weeks ago. Still doesn't workZ
     
  4. j2cc

    j2cc Member

    Joined:
    Nov 16, 2016
    Messages:
    40
    Location:
    Marseille, France
    Yes me too. Not workkng for the last 5 days. Tesla supports is working on. Update should be sent over the air.
     
  5. Ames

    Ames Member

    Joined:
    May 27, 2013
    Messages:
    517
    Location:
    Abu Dhabi, UAE
    From seeing forums outside TMC, this problem has affected hundreds of cars. There was a post on tesla.com forums and another in an Italian forum that I recall...something to do with Spotify making changes themselves to the authentication process. I thought it was solved by now.

    We also have a problem with newly arriving UAE spec cars. For those, Spotify is blocked since Spotify license does not cover the region. If you have a premium account you can access bits of Spotify like 'Stations', probably temporarily. Cars bought from other counties are not affected while operating in the UAE and Gulf region.
     
  6. Rayhk

    Rayhk Member

    Joined:
    Jun 19, 2017
    Messages:
    14
    Location:
    Hk
    My model x Spotify was working find until today.
     
  7. kkeeiith

    kkeeiith Member

    Joined:
    Jun 18, 2017
    Messages:
    11
    Location:
    Hong Kong
    Mine didn't work for around two weeks and now it's working again.
     
  8. Rayhk

    Rayhk Member

    Joined:
    Jun 19, 2017
    Messages:
    14
    Location:
    Hk
    Still not working
     
  9. Rayhk

    Rayhk Member

    Joined:
    Jun 19, 2017
    Messages:
    14
    Location:
    Hk
    Mine works now.
     
  10. Ames

    Ames Member

    Joined:
    May 27, 2013
    Messages:
    517
    Location:
    Abu Dhabi, UAE
    You must be feeling ecstatic...now every time it gets stuck I start going back to that dark place where Spotify didn't work for a whole week...I really love my Spotify.
     
  11. Rayhk

    Rayhk Member

    Joined:
    Jun 19, 2017
    Messages:
    14
    Location:
    Hk
    Definitely happy to get Spotify back! The downtime did help me explore the Tunein app, which has some good sports and news stations.
     
  12. gubes

    gubes Member

    Joined:
    Mar 26, 2014
    Messages:
    134
    Location:
    Hong Kong
    Spotify was never 100% reliable in my Tesla but since the latest software update, it hardly ever works. I don't think Tesla puts a lot of effort collaborating with Spotify to make this thing work. There are rumors that Tesla will have its own media streaming app - which I hope is not the case. Perhaps that partially explains the lack of commitment.
     
  13. smtung

    smtung Member

    Joined:
    Sep 4, 2016
    Messages:
    54
    Location:
    Yuen Long
    try a factory default reset first.it worked for me.
     
  14. kinho

    kinho Member

    Joined:
    Nov 24, 2016
    Messages:
    32
    Location:
    Hong Kong
    ***FIX***FIX***FIX***FIX***

    got my update today, after which couldn't sign into my tesla spotify account. reset the mcu (hold both scroll wheels for a few seconds until the display goes out), then all was back to normal. try it and see if it works for you as well.
     

Share This Page