SR/SR+ (Model 3 RWD) Waiting Room

[thebestiam1]

They are still waiting for the updates unfortunately. Can't schedule appointments just yet. The SA on the phone seemed competent (at least compared to the other one we've been dealing with for the X). You should give them a call!

Thanks! I'm trying but no one is picking up the phone ((

 

[TessTessTessie]

Guys!! call your DCs. I just called mine and was able to schedule for delivery today at 2PM. They said they received the green light this morning and that all firmware updates are done and the containment hold has been released!

 

[PBmusic&sound]

Called Burbank this morning. LFP order with no delivery scheduled. Was told i had to get home delivery. Argued my way to a scheduled Appointment on the 7th. Was told the car is still in Freemont. Was able to purchase Tesla insurance once the appointment was set. Still no agreement docs. Was told they are still waiting on firmware update, guess it was not completed overnight.

 

[kcsgf]

They are still waiting for the updates unfortunately. Can't schedule appointments just yet. The SA on the phone seemed competent (at least compared to the other one we've been dealing with for the X). You should give them a call!

Thanks! I'm trying but no one is picking up the phone ((

No one answered the first two times. Keep calling. lol

 

[TessTessTessie]

No one answered the first two times. Keep calling. lol

I called right at 10:03am and someone answered after the line was ringing for so long. I almost hung up.

 

[JZ78]

Guys!! call your DCs. I just called mine and was able to schedule for delivery today at 2PM. They said they received the green light this morning and that all firmware updates are done and the containment hold has been released!

what choice do you make in the phone tree: completing your profile or sales?

 

[chris5639]

Sounds like San Diego is ready to go. I just got a call to deliver my car a day early (or a day late depending on how you look at it). Too bad I too busy to pick it up

 

[RichardMa0830]

Called Burbank this morning. LFP order with no delivery scheduled. Was told i had to get home delivery. Argued my way to a scheduled Appointment on the 7th. Was told the car is still in Freemont. Was able to purchase Tesla insurance once the appointment was set. Still no agreement docs. Was told they are still waiting on firmware update, guess it was not completed overnight.

This seems to be the issue with cars that are still in Fremont.

 

[JoshsolisM3]

Called Burbank this morning. LFP order with no delivery scheduled. Was told i had to get home delivery. Argued my way to a scheduled Appointment on the 7th. Was told the car is still in Freemont. Was able to purchase Tesla insurance once the appointment was set. Still no agreement docs. Was told they are still waiting on firmware update, guess it was not completed overnight.

Just called Burbank, my car isn't at the DC yet. Refused to give me an appointment so i can pay for insurance and final agreements.

 

[pipp]

Called Buena Park, they said the car still needs that final inspection, but till then no delivery appointment. They said call them back tomorrow if I don’t hear from them today…

 

[kcsgf]

what choice do you make in the phone tree: completing your profile or sales?

I did sales.

 

[kcsgf]

I called right at 10:03am and someone answered after the line was ringing for so long. I almost hung up.

Which DC? Fremont also?

 

[Otis L]

Finally got someone in Costa Mesa who knows something. Surprised to hear that my car is built and in the nearby area as of late last week.

This totally contradicts what I've been told since last Friday.

Hey!! I just called and made appointment to pick up today!! I suggest you call DC.

 

[thebestiam1]

Guys!! call your DCs. I just called mine and was able to schedule for delivery today at 2PM. They said they received the green light this morning and that all firmware updates are done and the containment hold has been released!

Was your delivery date already scheduled for another date before calling?

 

[leggs]

Dang wasn't able to move my delivery date up to tomorrow like I was hoping. They were able to move it from 12:30 on Sunday to 11:00 though. 1.5 hours earlier. We'll still chalk that up as a W I guess. They WERE able to locate my car at the DC though which is very good to hear. It arrived earlier this morning and is ready to go.

 

[Bullitt]

Haha… I texted the 510 number again and was told they’ll reach out in the next few days to schedule! Calling DC has been only VM so far, but I’m sure they’re getting slammed.

 

[TessTessTessie]

what choice do you make in the phone tree: completing your profile or sales?

Honestly I've been trying to figure out what is the magic combination to reach someone that could help lol.
But this time, I tried Option 1(vehicles) then the option that said "New Car Delivery" or something like that.

Also i just received the delivery confirmation text as I was writing this and my appointment has changed online too to 2PM today

Good luck!!!

 

[asquared17]

well friends, ive joined the discord channel. hoping to find a car there ASAP to take advantage of the rebate money before it’s gone. fingers crossed.

 

[JoshsolisM3]

Like this to manifest a delivery this weekend

 

[PBmusic&sound]

Just called Burbank, my car isn't at the DC yet. Refused to give me an appointment so i can pay for insurance and final agreements.

I would try again, I was able to do it today. Car is still not in Burbank, but got a appointment for Tuesday. I will bug them all weekend to see if i can pick up this weekend if it gets delivered to DC and updated.