My actual delivery date hit another bump and got pushed out by another 5 days....revised delivery date is May 22-May 26 now. Seems, it shall be a month gap between receiving VIN & actual delivery.
After 8 months of hearing from Tesla customer support, "we shall be able to provide you a firm delivery date, once a VIN is allocated to your account".......the misery is still not over.
Reading online; the culprit now is the missing charging port.
The latest reply from Tesla customer support is "we reply on 3rd party transporters to ship the cars from Fremont to your delivery center (Miami) and delays are beyond our control at this moment. We are only relaying you information that we can see on our end."
Annoying and frustrating!!
The least that they can do is being honest and straight forward by admitting that the vehicles are missing the charging port and the service center is waiting for the part to prepare your vehicle for delivery.
The nightmare of waiting has not ended just yet.
After calling Tesla customer support (almost everyday), they finally confirmed that the vehicle arrived in Miami on 13 May (18 days after receiving VIN on Apr 25). As guessed by me, the vehicle came with a 'charger port hold'. I was tentatively scheduled for delivery on 15 May (today), subject to timely installation of the charge port etc.
Quite expectedly, the installation didn't happen and I got a call from the delivery center that they have pushed out the delivery date by a week to 22 May tentatively. Supposedly, the missing charger port parts arrived on 14 May and they needed the extra week for installation and pre delivery checks etc.
I happened to pass by the delivery center today and thought of speaking to an actual Tesla agent at the delivery location.
To my utter shock, I was told that the missing parts are still on back order and the 'Expected completion date' of the vehicle now is 03 Jun and delivery shall only be scheduled after that date (subject to availability of slots). The guy at the center told me to check again around 27 May as the date of 03 Jun may extend further if there was a delay in receiving the missing parts.
My delivery date in Tesla app just changed to 27 May.
I am at my wits end and still trying to figure out what to believe and what not to believe at this point. So much of information mismatch on a Sunday.......
Honestly.....'horrible' is an understatement to sum up my order experience with Tesla since Sep 2021.