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SRP demand (kW) number is huge different with Powerwall app

You should definitely contact SRP and present your evidence. It could be that the false peak demand values result from peak export instead. The trouble with go-off-grid is unrelated; that would be a Tesla question.
Thanks for the advice. In summary, there are 2 issues on meter reading: 1. battery consumption (usage and demand) is treated as grid consumption. 2. solar export power is treated as grid demand.
I just made a call with SRP, their representative guaranteed their meter is capable for net metering. He said since I'm a new user of the plan, my SRP's generation data graph is not showing up yet, so it is unable to analyze the data for now. He let me wait for the generation data. And he also mentioned for the first few days of a new plan, the data may not display correctly, it will get corrected at the end of billing cycle. I don't know if this is true or just an excuse.
I also contacted Tesla, their representative let me send them SRP hourly data and may respond me in 7~10 business days. So it looks like what I can do for now is nothing but waiting.
 
I just got my first SRP bill, although I can’t see the PDF yet. I switched to Average Demand in February and am noticing similar behavior. SRP is saying I have grid demand while my Powerwalls are discharging. When solar kicks in, my demand is 0 so I know everything is wired “after” Solar. SRP doesn’t appear to recognize the Powerwalls discharging.
When you say “resolved”, did SRP go back and see all of the Powerwalls discharge and change the bill amount?
 
I just got my first SRP bill, although I can’t see the PDF yet. I switched to Average Demand in February and am noticing similar behavior. SRP is saying I have grid demand while my Powerwalls are discharging. When solar kicks in, my demand is 0 so I know everything is wired “after” Solar. SRP doesn’t appear to recognize the Powerwalls discharging.
When you say “resolved”, did SRP go back and see all of the Powerwalls discharge and change the bill amount?
Hi Bailey, we are on the TOU E-13 plan, where SRP charges us a $32 "maintenance fee". I have our system set on self-consumption and have seena steady decline in our SRP bill. February was $36.38 and March was $26.29. So we have produced enough to offset the $32.
We run off the panels in the day and then the PWs at night. (9.45kW panels and 2 PWs).
 
The issue is resolved finally. It is SRP system delay.
I am installing a solar system with PW with Tesla under SRP. I am interested in knowing more details about how your issue were resolved, and any strategy to lower the demand charge will be greatly appreciated. I feel there is another possibility to your issue: if your whole house is backed up by the PW. If there is an A/C or appliance not backed up by the PW, then you will see charges outside of the Tesla system.
 
I am installing a solar system with PW with Tesla under SRP. I am interested in knowing more details about how your issue were resolved, and any strategy to lower the demand charge will be greatly appreciated. I feel there is another possibility to your issue: if your whole house is backed up by the PW. If there is an A/C or appliance not backed up by the PW, then you will see charges outside of the Tesla system.
Make sure you are on the E-13 plan. There is absolutely NO demand charges under this plan. There is a mandatory $32 "service fee", which can be lowered by excess production, (my April bill was $25.76). We have a 9.45kW system with 2 PWs. We run off the panels in the day, and the PWs at night. I am looking forward, (tongue in cheek), to summer to see if the system will still perform well with the a/c running at night.
 
Make sure you are on the E-13 plan. There is absolutely NO demand charges under this plan. There is a mandatory $32 "service fee", which can be lowered by excess production, (my April bill was $25.76). We have a 9.45kW system with 2 PWs. We run off the panels in the day, and the PWs at night. I am looking forward, (tongue in cheek), to summer to see if the system will still perform well with the a/c running at night.
Thanks for your reply! The $32 meter fee is the same for all solar plans. The reason for me or others considering the E-27 plan is because its much lower cost per kWh (~ $0.04-0.06) and higher credit (same as your usage rate, i.e. $0.04-0.06/kWh) for export back to the grid. As long as you can fully shift your peak usages by PW, you can save much more. I am not sure if you ever considered it, but I see you have two PWs that could fully shift your usage with zero demand charge (depending on your house), which will save you more, but it can take some practice. SRP mentioned that you could install a "Demand management device" to avoid surprising demand charge. I checked but found it is hard to find good info and company for that. Anyway, I may start with E-13 to see my demand usage, then consider E-27 based on my usage.
 
Thanks for your reply! The $32 meter fee is the same for all solar plans. The reason for me or others considering the E-27 plan is because its much lower cost per kWh (~ $0.04-0.06) and higher credit (same as your usage rate, i.e. $0.04-0.06/kWh) for export back to the grid. As long as you can fully shift your peak usages by PW, you can save much more. I am not sure if you ever considered it, but I see you have two PWs that could fully shift your usage with zero demand charge (depending on your house), which will save you more, but it can take some practice. SRP mentioned that you could install a "Demand management device" to avoid surprising demand charge. I checked but found it is hard to find good info and company for that. Anyway, I may start with E-13 to see my demand usage, then consider E-27 based on my usage.
I did look at the E-27, but seeing the Demand Charge costs, I figured you could wind up with $50-100 added on to the bill during summer if you exceeded power input from the PVs or PWs. Just don't want to chance it. I'm pretty happy with the way things are going on the E-13. FYI, SRP says you have to stay on the plan for a year cuz they don't want to change the meter so often and be able to equalize out the billing.
 
Thanks for your reply! The $32 meter fee is the same for all solar plans. The reason for me or others considering the E-27 plan is because its much lower cost per kWh (~ $0.04-0.06) and higher credit (same as your usage rate, i.e. $0.04-0.06/kWh) for export back to the grid. As long as you can fully shift your peak usages by PW, you can save much more. I am not sure if you ever considered it, but I see you have two PWs that could fully shift your usage with zero demand charge (depending on your house), which will save you more, but it can take some practice. SRP mentioned that you could install a "Demand management device" to avoid surprising demand charge. I checked but found it is hard to find good info and company for that. Anyway, I may start with E-13 to see my demand usage, then consider E-27 based on my usage.
I would seriously look at the E-27 and probably the slightly better E-15 (the latter averages the daily peaks so soothes out the occasional cloudy / very hot day). To your point these plans given you access to net metering and a very low rate as long as you can load balance. I'm on the E-15 plan now (was on the E-27 for the first year and it was annoying that 1 day skewed bills so I switched) and with 3K sqft efficient home with 2 heatpumps (5T & 2.5T), 8.4Kw Solar a 1 Powerwall 2 I can generally ride out summer with minimal demand charges (this winter I've had $0 of demand charges but the averaging heled a couple of months). With 2 Powerwalls 2's this would be easy to manage.
 

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