Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Starting to regret getting Model S

Modeler

Member
Jan 31, 2015
50
24
Washington, DC
I picked up my new Model S 4 days ago and I'm already starting to regret the purchase. To start, the car came with a horrendously loud constant popping/creaking noise from somewhere around the top of the windshield. But the big issue occured today. I parked the car and got out to walk around it to the passenger side. While I was walking around, the car locked itself with my keys, cell phone, and everything else still in it. Thankfully I was able to find a phone to call home. My wife used my iPad to remotely unlocked the car. But I'm left very angry that something this idiotic can happen on a $100K car. Wish there was a return guarantee...
 

ToddRLockwood

Active Member
Sep 11, 2012
1,317
74
Burlington, Vermont
The car probably wasn't actually locked. The handles will retract automatically after you shut the doors, but if the key fob is within range of the car, the car will not actually lock. The door handles will re-present just by pushing on one of them.

There has been a sunroof squeak issue on some vehicles. (Mine never had it.) It is an issue that can be fixed by the Tesla service centers, and they may even be able to fix it at your home.
 

Soolim

Member
Jun 11, 2015
852
38
Vancouver, BC, Canada
Locking your key inside the car is very strange and should never happened. Please bring it to the attention of your local service center and they should look after you. Did the delivery specialist gave you a tutorial on the functionalities of the S? If you feel more interaction with the DS is needed please do not hesitate to ask them. If you are still dissatisfied with the remedies of the SC, then escalate to the higher management as necessary.
 

tstafford

Active Member
Jul 4, 2015
1,039
245
Nashville, TN
Not sure how you bought it but there are some return guarantees. I know that my lease thru Tesla would have allowed me to return inside of 30 days.

Sorry you are disappointed in the car. I'm sure you can find a way out of it. I'd speak to Tesla about your options.
 

andrewket

Well-Known Member
Dec 20, 2012
5,704
1,525
The car probably wasn't actually locked. The handles will retract automatically after you shut the doors, but if the key fob is within range of the car, the car will not actually lock. The door handles will re-present just by pushing on one of them.

Todd is correct, but it is possible that the car did not detect the keys in the car. The sensors/antennas don't seem to be quite as sensitive as other brands. There are known dead slots in the trunk.

You should have your service center check out the creaking. While Tesla has made huge strides on the fit and finish of the S since 2012, small items still sometimes make it past Q&A. Focus on the major positives - you're not using gas, it can almost drive itself on the highway, it's fast and super smooth, etc, and give Tesla an opportunity to fix the other items.

Congrats on your purchase, and welcome.
 

sandpiper

Active Member
Sep 25, 2014
2,833
2,141
Ontario, Canada
Todd is correct, but it is possible that the car did not detect the keys in the car. The sensors/antennas don't seem to be quite as sensitive as other brands. There are known dead slots in the trunk.

You should have your service center check out the creaking. While Tesla has made huge strides on the fit and finish of the S since 2012, small items still sometimes make it past Q&A. Focus on the major positives - you're not using gas, it can almost drive itself on the highway, it's fast and super smooth, etc, and give Tesla an opportunity to fix the other items.

Congrats on your purchase, and welcome.

I had my key locked into the car once. And I find that the odd time the handles don't present when I approach. But, in my case, I found that the problem is the two other RFID tags on my keychain. If the Tesla key is behind or under them, it sometimes doesn't work. But that's not unique to Tesla; it's just the way that these tags are.
 

ecarfan

Well-Known Member
Sep 21, 2013
19,226
13,878
West Vancouver, British Columbia
To the OP: please tell us where the fob was located in the car, and was a cell phone or table lying on top of the fob.
Also, when you got around to the passenger side to find the door handles retracted, did you push on the handle to see if it would open? Or did you try to open the trunk with your hand?
I'm sure the noise at the top of the windshield can be fixed. Do you have the Panoramic roof option?
 

skboston

Member
Aug 30, 2014
249
4
Wilmington, MA
I've had my car locked itself with the keys in a few times, it's not uncommon actually even with the key in sitting in the center tray. I usually have my phone with me at all times, so that have saved me, but it's not pleasant for sure.
 

mobe

Member
Jun 4, 2015
306
170
Joplin, Missouri
I have a friend who bought a brand new Mercedes Benz 450 SL with the pneumatic locking system. The car was constantly locking him out. Strange thing is, when it did, even though he had the key, he was unable to over- ride the system. Despite visit after visit to the dealer, they were never able to get it fixed. He finally traded the car back to the dealer because he never knew if he would be able to get into the car.

So yes weird things happen to all mechanical devices from time to time.
I think that it was probably just the handles retracting though and that it wasn't really locked.

Give the SC a chance to fix the squeak. I think you will be delighted at how they take care of you.
 

bonnie

I play a nice person on twitter.
Feb 6, 2011
16,427
9,742
Columbia River Gorge
Suggest until the OP knows the cause (use error/the doors weren't actually locked, key fob in dead zone, or service visit rq'd), that the driver control settings be set so that the car doesn't lock on walk away.
 

Caligula

Member
Oct 14, 2015
596
149
San Diego
Interesting. I've accidentally locked all manner of things in various vehicles throughout my life. It's never occurred to me to blame the car for this, however. I've apparently been too hard on myself all these years? :biggrin:
 
Last edited:

apacheguy

S Sig #255
Oct 21, 2012
5,083
1,243
So Cal
The car probably wasn't actually locked. The handles will retract automatically after you shut the doors, but if the key fob is within range of the car, the car will not actually lock. The door handles will re-present just by pushing on one of them.

Not always true. I had same issue as OP. Car locked itself with keys inside. Tried all door handles and even trunk to no avail. Had to remotely unlock.

Key was under the 17".
 

rcarpen22

Member
Aug 1, 2014
332
176
MD
My question is why anyone ever takes the key out of their pocket? I know it's not a super uncommon issue (as I've seen a number of people write about getting locked out). I have yet to purchase a MS, but I imagine when I do, the key will never leave my pocket. You don't need to use it for anything do you?
 

SabrToothSqrl

Active Member
Dec 5, 2014
3,746
3,043
PA
I don't find it comfortable to have the key in my pocket (While driving). so it goes in the center tray thingy. It's never locked me out. I leave the key in it, in my garage at home. I'm lazy that way lol.

If it's a black on black 85D... would it happen to be for sale ;)?
 
Last edited:

BoldSharpe

Member
Jan 3, 2015
153
40
Wisconsin
1. Disable the auto lock feature. I also disabled the auto present door handle feature as I found it to be annoying as they'd present when I'd go into my garage to take out the garbage, etc.

2. Call the service center and schedule an appointment to get the rattle fixed. It's unfortunate and annoying something so obvious wasn't noticed during the inspection process.

3. Post back here with your results.
 

tezzla

Supporting Member
Jul 14, 2013
650
282
SoCal
My question is why anyone ever takes the key out of their pocket? I know it's not a super uncommon issue (as I've seen a number of people write about getting locked out). I have yet to purchase a MS, but I imagine when I do, the key will never leave my pocket. You don't need to use it for anything do you?

I have to agree with rcarpen22. I've only locked the keys in my car twice in my life, once when they fell out of my hands getting something from the back seat (1980's) and once in my Mercedes (accidently dropped keys in trunk). NOT the car's fault!
 

Cyclone

Cyclonic Member ((.oO))
Jan 12, 2015
5,058
1,143
Charlotte, NC
My question is why anyone ever takes the key out of their pocket? I know it's not a super uncommon issue (as I've seen a number of people write about getting locked out). I have yet to purchase a MS, but I imagine when I do, the key will never leave my pocket. You don't need to use it for anything do you?

My mother leaves her key in her purse. If she was just walking around the car, she could leave her purse in the car. For me, if I am wearing jeans or most of my shorts, I keep the key in my pocket. If I am wearing dress slacks or a bathing suit, the key sits in the center console raceway. That said, I've never been locked out before either.

- - - Updated - - -

1. Disable the auto lock feature. I also disabled the auto present door handle feature as I found it to be annoying as they'd present when I'd go into my garage to take out the garbage, etc.

I am confused on the process/workflow here. Why do you take your car key with you into the garage to take out the garbage?
 

Mark Z

Active Member
Mar 12, 2013
1,844
1,309
North Orange County
I don't find it comfortable to have the key in my pocket...
The key fob can fit nicely in a shirt pocket where it is easy to locate. I find the Bass Pro Shops Red Head shirts with two velcro closures to be an excellent design for wallet and key fob. Other styles have button or open pocket designs.

Long Sleeve: http://www.basspro.com/RedHead-Finley-River-Shirt-for-Men-Long-Sleeve/product/13102307012918/
Short Sleeve: http://www.basspro.com/RedHead-Finley-River-Shirt-for-Men-Short-Sleeve/product/13102507012511/
 

BoldSharpe

Member
Jan 3, 2015
153
40
Wisconsin
I am confused on the process/workflow here. Why do you take your car key with you into the garage to take out the garbage?

Is this what you're looking for? :wink:
Workflow.jpg
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top