I forgot I was part of this group or I would have posted this sooner. A few months ago I got a warning saying that steering assist was reduced and it might be harder to steer but nothing happened. This warning became a regular event and got to the point that it came on every time I drove the car. At one point, I got on my app and scheduled a service appointment. Of course the next available appointment was a 3 weeks away and over 100 miles away. This wasn't a big deal because of the warning didn't seem to affect anything. When the appointment was a few days away, I was sent a message in the app from the service department asking when was the last time the warning came on and if it had any other symptoms because they were preparing for my appointment. When I responded, I realized the warning had not come on since I made the appointment. They said I could still bring it in but since the service center is over 100 miles away, I cancelled. I live in Vidor, TX and the service center is in Houston, TX. About a week later, I was driving when the warning popped up but this time something did happen. The steering locked up. It was scary. I'm a 40 year old guy and I even go to the gym. I'm not saying I'm some muscle man, but I'm saying it took all the strength I had to make a sweeping turn into a parking lot for safety. I've owned non-power steering cars; this was not like a non-power steering car. I know my wife wouldn't have been able to force it to make a sweeping turn as I did. This was scary dangerous. I called the roadside service team and they told me to just do a reset. The reset seemed to work. Two days later, same thing happened again while on a 250 mile trip. I was able to pull over and do a reset again and it worked fine for the next 200 miles. The very next day, again on my way home from work. At that point, I parked it and called roadside service and told the to come get it. They sent a tow truck and took it in. The service experience was pretty good. They called me to get details to help with diagnosis. They didn't have a loaner available so they gave me Uber credits. I live in a small town and Uber drivers are scarce. A few days later, they offered a loaner which I accepted. I took an Uber the 110 miles to pick up the loaner. A few days later, they still hadn't found the problem. After about a week, they said they were replacing the steering rack. After the repair was complete, I went back to the service center to turn in the loaner. I wish it was closer and didn't take 4 hours round trip to get there. Hopefully this is a one time problem and I'm the only one but it was a seriously dangerous problem. Since the repair, no issues except now I need an alignment and my steering wheel isn't perfectly centered. Just thought others might want to know.