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Steering wheel Audio volume stopped working after latest software

G2019

Member
Apr 16, 2019
145
21
Austin
On my Model X, the Audio volume up and down on the steering wheel stopped working after the latest software update over the weekend. The mute works fine but is not able to increase or decrease the volume. I already did soft resets and power off - still no luck. Anyone else had this issue? Any suggestions please? Thanks in advance.
 
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Running 2021.36.5.1 on my X with MCU2. The left button and wheel stopped working yesterday and the instrument cluster was very slow to respond. After a full power down by pulling the HV safety loop under under hood and pulling the 12V ground and left the car powered off for 5 minutes. After the car did a full reboot it started working again.
 
On my Model X, the Audio volume up and down on the steering wheel stopped working after the latest software update over the weekend. The mute works fine but is not able to increase or decrease the volume. I already did soft resets and power off - still no luck. Anyone else had this issue? Any suggestions please? Thanks in advance.
I dropped my X off this morning here in Baltimore at Tesla of Owings Mills because of this same issue. This afternoon 4:48 pm they sent a approval invoice of $1288.93 to fix steering volume control on my steering wheel. They must be out their mind. Tesla looking like the good old boys with this one. SMH. I will be doing the power down and negative ground trick to see if that works when I get it back tomorrow.
 
I dropped my X off this morning here in Baltimore at Tesla of Owings Mills because of this same issue. This afternoon 4:48 pm they sent a approval invoice of $1288.93 to fix steering volume control on my steering wheel. They must be out their mind. Tesla looking like the good old boys with this one. SMH. I will be doing the power down and negative ground trick to see if that works when I get it back tomorrow.
I'm sorry. I must not be reading this correctly. $1300?
 

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