Interesting. Did they say what was wrong with the suspension links that caused them inability to align the wheels?Circling back to close my own threads for future onlookers. Apparently, the technicians needed to replace the suspension links. And after 30 hours, my car officially drives perfectly straight with a straight steering wheel as well
No, they didn't. I think they just wanted to close my service request out and move on to another one.
From what I've read so far, Tesla just aligns the wheels and calls it a day. That's what they did with my car. An alignment shop will typically re-center the steering wheel after an alignment. I'm not sure if Teslas have an adjustment steering wheel alignment. I would imagine they should. I may end up going to an alignment shop myself. My wheel remains about 3 - 5° off to the right, and it bugs me.
You can fix it yourself like I did, if your certain your alignment is in spec then you loosen the tie rod nuts 21mm wrench and a 14mm wrench is needed. If your steering wheel is to the right to make the wheel center you would turn it to the left causing the wheels to turn left. So pause that image in your head (wheels to the left, steering straight). Tie rods are in front of the wheel hub so if you craw under your car from the front of the car laying on your back with your head towards the back of the car loosen the nut. On the left wheel you would tighten it to bring the wheel inward since the left wheel is pointing out. For the right wheel you would loosen the tie rod to push the wheel out. Do this a quarter turn on each side and your steering wheel should be more centered. This is what a shop did and later I did to fine tune it.
