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Still Waiting, nothing happen yet, ordered 8/1

i'm in San Francisco, CA
I ordered 8/2
got a text message on 8/11 said ready for delivery 1 - 2 weeks. (i was so happy)
got second text message on 8/25 said currently expect delivery 3 - 5 weeks from 8/25. (my heart was broken)
i checked tesla web site, even if i order today, it will delivery within 2 - 4 weeks.
i called tesla, they said there's no VIN number assigned yet. wants me to wait.
is there anywhere i can call to find out more?

Model Y, LR, Dark Grey, 19 inch, no autosteer.

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