I am a model s owner and a Tesla fan! But the way Tesla has handled the 2 fires due to road debris is unacceptable. I specifically asked about the protection of the battery being underneath the car before I even put my deposit down in June 2012. They assured me that it was very well protected so I believed what they told me. No doubt the car is extremely safe and it did what it was suppose to do. The problem with this is the car was totaled in both cases. Thats 100k to replace it. I'm very concerned with car insurance companies raising the rate for Tesla Model s owners. I'm also upset with fact that they continue to use the defense that electric cars are safer than gas cars. This may be but gas cars don't usually catch on fire from road debris they may get severely damaged but not totaled. I have a friend who's daughter ran over a huge debris going extremely fast in a BMW and the car did not catch on fire but it did wreck to the point where there was 10, 000 worth of damage but not the full cost of the car. In the recent firmware update of my Tesla Model S 5.8 the car no longer lowers when going faster than 55 which is not what I purchased. I think Tesla needs to reinforce the bottom of the model s with something stronger. If my car catches on fire I would advise my insurance company to give the Tesla the bill and replace under warranty.
I'm also dissapointed thats my car has needed to be in Service at least once to twice a month since I got it. I'm a Tesla fan but they need to be honest and take these problem head on and not ignore there customers.
If Elon and Tesla continue on this path I feel it could be the end of the company. I'm also an investor and have stood by the stock but I'm seriously thinking about selling it.
The point is we can't keep making excuses for them as much as we love the car and the company. I feel that running over debri shouldn't total a car. Just my opinion.
I'm also dissapointed thats my car has needed to be in Service at least once to twice a month since I got it. I'm a Tesla fan but they need to be honest and take these problem head on and not ignore there customers.
If Elon and Tesla continue on this path I feel it could be the end of the company. I'm also an investor and have stood by the stock but I'm seriously thinking about selling it.
The point is we can't keep making excuses for them as much as we love the car and the company. I feel that running over debri shouldn't total a car. Just my opinion.