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Stories of working with non-affiliated body shops

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Just so you know how painful it may get, parts will need to be ordered through service center, part manager, on your behalf. The body shop will not have a Body Shop advisor to work with. Once the order is placed by the parts advisor, the distribution centers allocate parts on a first come (affiliates), first served (affiliates) basis. Owner and non-affiliate body shop will be left in the dark with zero visibility into the supply chain.

What is your experience?