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Stranded waiting for tow.

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Well just got a text from the SC. Replacing the drive unit is all they said. So I have a standard S85. That original drive is obsolete...right? So they put a "better" one in? I gather it's one of the refurbs. Curious what part actually failed on it. I had the ranger ride with me and when I floor it most of the time there was a very low drone. Only when I floored it. He said that was normal..... My friends even questioned it when I demonstrated it to them. Thoughts?
 
"Hi Chris, just wanted to give you a quick update, and service is going smoothly! We're in the middle of replacing your drive unit. Looking at buttoning up things tomorrow. I'll reach out with a better idea of completion as repairs continue tomorrow." So this is the exact TXT they sent me yesterday. So does this mean the motor and electronics as one, whole unit?
 
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"Hi Chris, just wanted to give you a quick update, and service is going smoothly! We're in the middle of replacing your drive unit. Looking at buttoning up things tomorrow. I'll reach out with a better idea of completion as repairs continue tomorrow." So this is the exact TXT they sent me yesterday. So does this mean the motor and electronics as one, whole unit?
Yep, one unit is the electronics and the motor (and gears/ differential).
 
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So does this mean you don't have matching vin no? does electric drive units work in the same way as fuel engines and will it affect the value of the vehicle if indeed the engine and vin numbers are suppose to match up? just asking out of curiosity.
 
So does this mean you don't have matching vin no? does electric drive units work in the same way as fuel engines and will it affect the value of the vehicle if indeed the engine and vin numbers are suppose to match up? just asking out of curiosity.

I've seen no data to indicate a physical VIN number on either the pack or drive unit. It is just another part to Tesla vs a stamped and mated engine block. People tend to like cars with newer packs and DUs.
 
Concern: Customer: Vehicle will not shift into gear. Drive unit must be replaced.
Corrections: Instrument Panel General Diagnosis
Rear large drive unit needs, halfshaft assemblies and hubs need to be replaced.
Corrections: Drive Unit - Rear - Large
Replace rear Drive Unit and performed test drive. Vehicle operating as designed.
Part Quantity
ASY,PTRAIN,
RMN,MDLS,BASE,CMC,HS,FA2+
(1025276-00-Q)
1
G-48 COOLANT (1029320-00-A) 1
212-B ATF (1031106-00-A) 3
Parts Replaced or Added

Corrections: Upgrade the Side Motor Mount
While installing the new rear drive unit, the side motor mount was upgraded.
Part Quantity
SIDE MOTOR MOUNT ASSEMBLY (1028034
-00-B)
1
Parts Replaced or Added
Corrections: Halfshaft Assembly - Rear - LH
Removed and replaced left rear halfshaft assembly.
Part Quantity
REAR HALFSHAFT 36 MM, PERFORMANCE
(1007719-01-B)
1
WASHER SAFETY M24x39 (1020296-00-B) 1
NUT HF M24x1.5 [8.8] ZnFl-W (1020297-00-
A)
1
Parts Replaced or Added
Corrections: Halfshaft Assembly - Rear - RH
Removed and replaced right rear halfshaft assembly.
Part Quantity
REAR HALFSHAFT 36 MM, PERFORMANCE
(1007719-01-B)
1
WASHER SAFETY M24x39 (1020296-00-B) 1
NUT HF M24x1.5 [8.8] ZnFl-W (1020297-00-
A)
1
Parts Replaced or Added
Corrections: Hub - Rear - LH
Removed and replaced left rear hub. Vehicle operating as designed.
Part Quantity
RR SUSP HUB AND BEARING ASSY
PERFORMANCE (1027170-00-A)
1
Parts Replaced or Added
Corrections: Hub - Rear - RH
Removed and replaced right rear hub. Vehicle operating as designed.
Part Quantity
RR SUSP HUB AND BEARING ASSY
PERFORMANCE (1027170-00-A)
1
Parts Replaced or Added
 
  • Informative
Reactions: cwerdna
Concern: Customer: Vehicle will not shift into gear. Drive unit must be replaced.
Corrections: Instrument Panel General Diagnosis
Rear large drive unit needs, halfshaft assemblies and hubs need to be replaced.
Corrections: Drive Unit - Rear - Large
Replace rear Drive Unit and performed test drive. Vehicle operating as designed.
Part Quantity
ASY,PTRAIN,
RMN,MDLS,BASE,CMC,HS,FA2+
(1025276-00-Q)
1
G-48 COOLANT (1029320-00-A) 1
212-B ATF (1031106-00-A) 3
Parts Replaced or Added

Corrections: Upgrade the Side Motor Mount
While installing the new rear drive unit, the side motor mount was upgraded.
Part Quantity
SIDE MOTOR MOUNT ASSEMBLY (1028034
-00-B)
1
Parts Replaced or Added
Corrections: Halfshaft Assembly - Rear - LH
Removed and replaced left rear halfshaft assembly.
Part Quantity
REAR HALFSHAFT 36 MM, PERFORMANCE
(1007719-01-B)
1
WASHER SAFETY M24x39 (1020296-00-B) 1
NUT HF M24x1.5 [8.8] ZnFl-W (1020297-00-
A)
1
Parts Replaced or Added
Corrections: Halfshaft Assembly - Rear - RH
Removed and replaced right rear halfshaft assembly.
Part Quantity
REAR HALFSHAFT 36 MM, PERFORMANCE
(1007719-01-B)
1
WASHER SAFETY M24x39 (1020296-00-B) 1
NUT HF M24x1.5 [8.8] ZnFl-W (1020297-00-
A)
1
Parts Replaced or Added
Corrections: Hub - Rear - LH
Removed and replaced left rear hub. Vehicle operating as designed.
Part Quantity
RR SUSP HUB AND BEARING ASSY
PERFORMANCE (1027170-00-A)
1
Parts Replaced or Added
Corrections: Hub - Rear - RH
Removed and replaced right rear hub. Vehicle operating as designed.
Part Quantity
RR SUSP HUB AND BEARING ASSY
PERFORMANCE (1027170-00-A)
1
Parts Replaced or Added

Cool! All your spinning bits on the rear of the car are new.
 
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I guess I got EXTREMELY lucky. My warranty expires in about 3k miles or May 2019. I just called CS and they said I cannot extend my warranty anymore..... Any comments on this too? Was thinking 3rd party like another TMC member has done if it's even possible.