Strange phone call from Tesla

[ElectricAnt54]

Anyone else receive a similar odd phone call? I have a MYP order which is estimated to be ready in About 4 weeks. A person claiming to be a Tesla sales rep called me asking what type of Tesla I had ordered. Due to the large amount of background chatter I assumed he was in a call center. I was wondering if this was a scam phone call of some sort. I asked how come he didn’t know what type of vehicle I had ordered. He claimed to be located in a Tesla store in Irvine, California and could not check the records of the Tesla store near me In Burbank, California. So I said I ordered a model Y. He thanked me and asked if I liked the car. I thought this was an odd question since the car has not been delivered yet. I said I like the car. He thanked me and said goodbye.

 

[808MYP]

that is an odd phone call to receive......

 

[Tam]

...odd phone call...

If I was you, I would want to know the nature of the call before I reveal my Tesla information.

From the conversation, the caller seems to gather intelligence of what Tesla the customer ordered and how the customer liked the car that has not yet been delivered.

 

[eksigned]

Have you ever heard of the scam callers that ask you specific questions so that they can record your responses in your specific tone of voice? It’s for like…calling to reset passwords and junk. Keep an eye out on all your accounts!

 

[ElectricAnt54]

mystery solved. I was able to reach someone at Tesla. They said it seems a Tesla customer satisfaction agent mistakenly thought I had taken possession of my reservation and was performing a follow up call to see how I was enjoying the car. The person I spoke to on the phone checked out my reservation and said everything seemed fine.

 

[BGOwner]

mystery solved. I was able to reach someone at Tesla. They said it seems a Tesla customer satisfaction agent mistakenly thought I had taken possession of my reservation and was performing a follow up call to see how I was enjoying the car. The person I spoke to on the phone checked out my reservation and said everything seemed fine.

Interesting, was just reading another thread where someone got a call from Tesla asking how he likes his new car and he also has not taken delivery yet. Is it that hard for them to know who has gotten their car and who has not?