I posted this in another area but thought it might be better here..... I solved my streaming issue, but I'm not sure why.... Since my update to V9, my streaming music would do mini drops or error loading..then after loading it would skip through the songs. This has been quite annoying. I tried the Mute sequence, the Wheel restart and the dash restart many many times with no luck. Today I call the service line and was met the message that I have a 45 minute wait or they could call me back. That was 3 hours ago. Im not in a hurry so no big deal. In the meantime I decided to pull the USB thumb drive I installed for the Dashcam for the first time. I was surprised to see a many, many videos of continuous drive but for each day there I was on the dash cam video walking up to my car. I have no idea how I got on there but there I was... See how much video was there I had a hunch that the processing of the video might take away time for other activities; such as streaming audio. I went back to my S and sure enough, I had sharp clear streaming audio. Perhaps this is written in the instruction somewhere, but I never found it...so hopefully this will help someone else. Happy Driving.