Tesla Motors Club
Hi everyone,
On Thanksgiving Day I had the unpleasant surprise of running out of juice with my Roadster – with 25 miles of displayed remaining range and in the absence of the usual "Low battery - Power reduced" message that should warn the user in advance in such cases. I was just 5 miles away from my hotel and its ample charging capacity.
Fortunately the tow truck was relatively quick to arrive and its cost was covered by my insurance. The car started charging as soon as I connected it to one of the hotel's chargers.
Since then though, the displayed range (in normal mode) after charging has dropped from 165 to 145 miles. The battery is a remanufactured one that I got from Tesla last year.
Now wondering what to do, beyond hoping that the 3.0 upgrade becomes available again soon. I suspect there's something massively wrong with that battery, but the Tesla service center assures me all is fine (they surely don't want me to claim some warranty on that remanufactured battery, even though I'm not sure how long it is warranted – it's been maybe 1 year and 4 months).
I've read here that there's a way to read the battery cells' health on the car logs – can someone please confirm? Should I follow these instructions and try to pull the log from the car? Sorry for the dumb questions but I've never done that.
Thank you in advance for any help...
PF
On Thanksgiving Day I had the unpleasant surprise of running out of juice with my Roadster – with 25 miles of displayed remaining range and in the absence of the usual "Low battery - Power reduced" message that should warn the user in advance in such cases. I was just 5 miles away from my hotel and its ample charging capacity.
Fortunately the tow truck was relatively quick to arrive and its cost was covered by my insurance. The car started charging as soon as I connected it to one of the hotel's chargers.
Since then though, the displayed range (in normal mode) after charging has dropped from 165 to 145 miles. The battery is a remanufactured one that I got from Tesla last year.
Now wondering what to do, beyond hoping that the 3.0 upgrade becomes available again soon. I suspect there's something massively wrong with that battery, but the Tesla service center assures me all is fine (they surely don't want me to claim some warranty on that remanufactured battery, even though I'm not sure how long it is warranted – it's been maybe 1 year and 4 months).
I've read here that there's a way to read the battery cells' health on the car logs – can someone please confirm? Should I follow these instructions and try to pull the log from the car? Sorry for the dumb questions but I've never done that.
Thank you in advance for any help...
PF