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Wiki Sudden Loss Of Range With 2019.16.x Software

bedoig

Member
Nov 29, 2016
477
703
The Woodlands, TX
Interesting! Where have you seen those reports? Only ones I have seen here are a few miles loss (not enough to be this issue) and the "giveth to 325 and taketh away back to 310" that happened to some LR owners.

There are quite a few scattered across a bunch of different threads. It usually starts with someone worrying about a 2 mile change and getting all the usual responses on BMS estimation error, etc. There are a number peppered in there that look more suspicious though. Here's mine:

upload_2019-8-27_14-43-27.png
 

HostileHarry

Member
Sep 4, 2018
276
204
Chicago
Interesting! Where have you seen those reports? Only ones I have seen here are a few miles loss (not enough to be this issue) and the "giveth to 325 and taketh away back to 310" that happened to some LR owners.

I've noticed 2 'sudden loss of range' on my LR Model 3. I was at 310 miles @100% then went to 305ish for a while and then just last week I'm hitting 291/292 after 2019.28.3.1 f9e95acd was installed.
battery1.JPG
 
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Moorebid

Member
Aug 19, 2017
37
87
Portland, OR
That should hopefully stop them from coming in here periodically to repeat the "instant large voltage losses are normal degradation" apologies we keep getting, and maybe a little more support will light some fires over at Tesla.
Oh, the irony…
Tesla said:
Although fire incidents involving Tesla vehicles are already extremely rare and our cars are 10 times less likely to experience a fire than a gas car, we believe the right number of incidents to aspire to is zero.
Preventing fires by lighting fires… it's a tactic. :p
 
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kqnjml

Member
Sep 22, 2018
122
40
San Diego
I've reported the same exact range drop on my Raven Model X and some folks kept saying it's normal and stop whining. Glad to see data throwing out there to support the drop in range. It's definitely across the board not "older" models.

I've noticed 2 'sudden loss of range' on my LR Model 3. I was at 310 miles @100% then went to 305ish for a while and then just last week I'm hitting 291/292 after 2019.28.3.1 f9e95acd was installed.
View attachment 447071
 

kqnjml

Member
Sep 22, 2018
122
40
San Diego
How are you guys pulling up this report? Can you show us?
Thanks

There are quite a few scattered across a bunch of different threads. It usually starts with someone worrying about a 2 mile change and getting all the usual responses on BMS estimation error, etc. There are a number peppered in there that look more suspicious though. Here's mine:

View attachment 447069
 
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Evoforce

Active Member
Apr 19, 2017
1,478
1,760
Fountain Hills AZ
You are writing an email using a device that runs on electricity and charges from a socket, but that same socket is not good enough to charge your car? I've stayed at many hotels that previously had no charging or plugshare entry, and personally got the hotel to permit charging and added them to plugshare with approval. I guess I might care more than others about this sort of advocacy, but it's what I do to advance the cause.




As I outlined earlier, our 2013 has limited supercharging due to the original "A" battery pack, and therefore I have "struggled through somehow" to drive 50000 km on the supercharger network. The reduction in charge rate for some small set of cars to now more closely match the charge rate my car has had all along doesn't seem like an imposition, as I never viewed the limitation as such, it's perfectly fine on road trips we've taken.
In fact, I was using a little solar device charger and was hooked up to someone's open wifi. The car and my phone had zero connectivity through At&t. I was not staying at a hotel.
 

Az_Rael

Supporting Member
Jan 26, 2016
5,602
8,749
Palmdale, CA
There are quite a few scattered across a bunch of different threads. It usually starts with someone worrying about a 2 mile change and getting all the usual responses on BMS estimation error, etc. There are a number peppered in there that look more suspicious though. Here's mine:

View attachment 447069

Yikes!

I've noticed 2 'sudden loss of range' on my LR Model 3. I was at 310 miles @100% then went to 305ish for a while and then just last week I'm hitting 291/292 after 2019.28.3.1 f9e95acd was installed.
View attachment 447071

291/292 on an LR!!! That is my daily 90%.


I guess 3 owners at least have a "bottom" at which point we can claim "degradation" for a warranty claim. (Even though we all know it is not degradation).
 
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HostileHarry

Member
Sep 4, 2018
276
204
Chicago
Yikes!



291/292 on an LR!!! That is my daily 90%.


I guess 3 owners at least have a "bottom" at which point we can claim "degradation" for a warranty claim. (Even though we all know it is not degradation).

It's pretty wild that my Model 3 LR is "showing" more battery degradation than my 2016 Model X 90D. The 90 batteries seemingly have seen the greatest degradation (from what I've seen here on TMC)... Interesting stuff going on right now with these batteries.
 

Lukez

Member
Mar 21, 2016
629
533
Ontario
There are a lot of posts about claiming other batteries being affected including the model 3 but really we don't know if these are the same issue unless you provide canbus data for cell voltage at 100%.
The teslafi graphs being shown could be actual degration, only way to tell for sure is cell voltage at 100%
 

SmartElectric

Active Member
Jul 9, 2014
2,380
1,989
Toronto,Canada
In fact, I was using a little solar device charger and was hooked up to someone's open wifi. The car and my phone had zero connectivity through At&t. I was not staying at a hotel.

Cool. So what you are saying is that your car was still able to get you to and from a location that had no electrical or cell service, and your concern/contention is that charging to 100% is an imposition in this case. Got it.
 

Evoforce

Active Member
Apr 19, 2017
1,478
1,760
Fountain Hills AZ
Cool. So what you are saying is that your car was still able to get you to and from a location that had no electrical or cell service, and your concern/contention is that charging to 100% is an imposition in this case. Got it.
And when towing.. and cold winter trips... and when superchargers, destination chargers, fast chargers are not in the area and you are not staying where there is electricity or the cooperation to use it. Now with the latest charge to 90% of only 189 miles, I could not make it back to that location which I go there currently 3-4 times a year during the summer to escape the Valley heat.:(

There is one hotel in the area that will only let you use the destination charger if you stay there and they tack on an extra $20 a night to the room rate. During the summer season it is also packed and you would be lucky to get a room even if you wanted to. Other electric vehicle owners have tried to offer them money to charge without having a room and are flatly denied even when needing an emergency charge.

I have a shaky agreement (change at a whim) with a over 55 RV park for level 2 charging without staying at their location. The problem is it is usually full and no place to charge. Even if I get lucky and a spot is open, it is many hours of charging and waiting around. There is a car dealer there that has let me charge from their wheel balance outlet but it is low amps and takes what seems like forever...

We stay at a friends modular that has no electricity so I haul up 5 marine batteries and a couple of solar panels to get by... In my buddies case the power company wanted $15,000 to hook him up and he opted out. I taught him how to use batteries but he is too squeaky to buy solar and refuses to install gas.

There are many, many, parts of this Country and I assume others that are faced with some of these difficulties when trying to use their electrics to replace ICE.
 
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Guy V

Member
Apr 22, 2015
357
1,007
St. Louis, MO
And when towing.. and cold winter trips... and when superchargers, destination chargers, fast chargers are not in the area and you are not staying where there is electricity or the cooperation to use it. Now with the latest charge to 90% of only 189 miles, I could not make it back to that location which I go there currently 3-4 times a year during the summer to escape the Valley heat.:(

There is one hotel in the area that will only let you use the destination charger if you stay there and they tack on an extra $20 a night to the room rate. During the summer season it is also packed and you would be lucky to get a room even if you wanted to. Other electric vehicle owners have tried to offer them money to charge without having a room and are flatly denied even when needing an emergency charge.

I have a shaky agreement (change at a whim) with a over 55 RV park for level 2 charging without staying at their location. The problem is it is usually full and no place to charge. Even if I get lucky and a spot is open, it is many hours of charging and waiting around. There is a car dealer there that has let me charge from their wheel balance outlet but it is low amps and takes what seems like forever...

We stay at a friends modular that has no electricity so I haul up 5 marine batteries and a couple of solar panels to get by... In my buddies case the power company wanted $15,000 to hook him up and he opted out. I taught him how to use batteries but he is too squeaky to buy solar and refuses to install gas.

There are many, many, parts of this Country and I assume others that are faced with some of these difficulties when trying to use their electrics to replace ICE.
To put this in perspective for the Model 3 folks feeling comfortable with their 70% degradation warranty, 70% of 310 is 217, and charging to 90% of that only leaves 195 miles of range, which puts them pretty close to your situation to deal with weather, terrain and traffic conditions.
 

boywonder

Member
Aug 25, 2017
144
553
London
It’s interesting that @bedoig’s graph shows a sudden range drop for his M3 while @HostileHarry’s shows what looks like gradual degradation.

Someone has already asked if anyone can measure the voltage on the M3 packs via the canvas to see what is going on.

Is anyone able to share such information?

We could ask Tesla of course but the silence would be deafening...
 
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sixela

Active Member
Apr 25, 2019
1,278
1,400
Boechout
There's not one credible report of voltage caps on Model 3 batteries yet (there are small fluctuations in estimated range and I have them as well, but they do not affect real range --which in my case is usually smaller than estimated range when range is an issue-- one whit in my case).

The "this is much bigger than we initially thought" is pure groupthink. I think focus is important in these discussions: there are two real issues, which is a max. voltage cap on some 85kWh batteries and a lower than expected charging rate at superchargers, possibly on more cars (which is easier to explain by Tesla trying to control temperature after having discovered some local heating that could degrade cells faster; after all some of the battery pack designs also drop in charge rate quite fast due to thermal issues, and that's a design issue, not a warranty issue).

It would be good if Tesla would explain these two, although they've always been quite secretive about the battery management system (which Tesla considers to be one of its highly proprietary crown jewels).

Adding other issues as "similar" when they aren't similar and only supported by the flimsiest of non-evidence is not going to make matters any better, whether trying to coax Tesla to be more transparent or even if anyone here would be contemplating legal action.
 

Muffinman

Member
Jun 19, 2017
40
104
Norway
...lower than expected charging rate at superchargers, possibly on more cars (which is easier to explain by Tesla trying to control temperature after having discovered some local heating that could degrade cells faster...

Does not make sense as the required battery temperature for optimal charging speed now is significantly higher than before the charge rate was reduced. Max rate would be achieved at 30-32 deg C before, but the max (reduced) rate now requires 36+ deg C.
 

Chaserr

Hyperactive Hyperdrive
Sep 5, 2017
2,656
5,569
Logan
Does not make sense as the required battery temperature for optimal charging speed now is significantly higher than before the charge rate was reduced. Max rate would be achieved at 30-32 deg C before, but the max (reduced) rate now requires 36+ deg C.
My car is preheating the battery to 45C before reaching a supercharger now, and holding steady at the preheat temp. They're trying to keep the temps well over 100F before you even get to a supercharger, and this seems to be related to the update that was supposed to increase charge speeds. I'm still reduced, but temps are way up.
 

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