I try not to let my personal opinion get in the way of reporting a potential data point that some here might appreciate. I believe what service is telling customers is relevant, as it is Tesla's official communication with owners. I have no horse in this race and I'll bow out of this thread. I was just trying to help, I don't mean to cause any friction. This is not my fight and I wish you the best in getting your issue resolved.If you think it's a BS, why bother posting it here?
I wouldn't have posted it if it wasn't pertaining to the issue in this thread. The owner in question suffered loss in the last several months, drives a Model S 85, and specifically discussed update 2019.16.x as being the cause of the range loss with service. Most people are not as tuned-in as those in this thread, so their knowledge of this issue (or even their own capacity loss) is limited.Which range loss issue was he referring to? The capping being discussed in this thread, or the Model 3 range "loss" issue? (Which is very likely a BMS/estimate issue that they are probably working on fixing.)
Battery pack is designed to vent heat and flames to the front and away from passengers.Where is it alleged that it is a battery fire? The closest detail I say in there says "Wood later tweeted it was a Model X from 2017 that was charging, but 'the fire was at the front of the car'. "
It is possible it was arson like the other recent fire in Germany.