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Don't worry, Electrek has been all over it, like a fly on **** as soon as any issue with any other electric car company arises in a heartbeat.I don't follow this as closely as many others here but I certainly haven't seen this on the front pages of the media as it is with Tesla.
I think Tesla did the math and realized it's pretty simple in that they passed the stage in their lifecycle where the word of mouth of early adopters matters. All they needed was for the fanbase to get people buying Model 3's with positive hype. After that, it became a self-sustaining machine. It's similar to apple in that sense. At this point it doesn't matter how many people hate Apple or how many they piss off with anticonsumer practices. A larger portion of the population will put up with it. IOW, they can easily afford to make essentially all of their early adopter base angry. The folks who have been buying since 2018 consider themselves to be early adopters on top of us, TBH (and the average new Tesla owner pretty much doesn't know anything about the trail roadster and model S owners blazed). So in summary, it doesn't matterBut had they just been honest they could have gained/kept us early adopters as free evangelicals of the brand. But by obviously being quiet and misleading many of us will no longer buy a Tesla and instead share our bad experiences
I suspect settling had something to do with not wanting certain questionable ways of handling things to come to light.Maybe one day we will find out if there was actually an interoffice email sent to service centres to instruct them to tell owners the range loss was normal after the famous software update,
I assume that meant wrong about hiding what was going on
So 21 cars that Tesla nerfed and aren't able to fix with a software update.Then your car, like mine, is possibly part of the 21 "Vehicles with data unavailable to access". Look at post#1 under "the Latest" right on top of the page.
I'm not sure what that category means. They need to clarify it.So 21 cars that Tesla nerfed and aren't able to fix with a software update.
I assume that meant wrong about hiding what was going on, (voltage capping and range loss) instead of being forthcoming about what was going on.
Or wrong about doing anything in the first place, instead of just letting more batteries die naturally and warrantying them?
Maybe one day we will find out if there was actually an interoffice email sent to service centres to instruct them to tell owners the range loss was normal after the famous software update, or is that what they just all came up with on their own as an appropriate answer to satisfy the owner.
I suspect settling had something to do with not wanting certain questionable ways of handling things to come to light.
Question for those who haven't had their range restored. Have you contacted Tesla about it since this settlement was announced?
Seems like they don't have reason to be secretive about this anymore. Are they willing to admit something is wrong?
And thank the rooster for the morning sun risingBecause of David’s hard work and his dedication to this legal pursuit, while we were all sitting around and watching/arguing, many impacted owners have their lost capacity restored or their packs replaced (see the stats under "The latest" in post#1, right on the top).
I agree that it is very difficult to put a concrete value on the range loss and I'm still confused as to what really happened and the reasoning behind it; I'm also convinced that more than 1,740 owners were affected by the range limitation. I can share that our 11/2013 built S85 had a rated range of 256 miles from Winter 2018 through early Spring 2019 with about 60K miles on the odometer. After a software update in June 2019, the range dropped to an inconsistent spread between 236mi and 244mi. In addition, the Supercharging rate curve changed numerous times since Spring 2019, and I was never quite clear if there was something wrong with my specific car or if it was the Supercharger stall/site. Coming in with a low %SOC and the car warmed after tens of miles of driving to V2 sites, I'd see some initial charging rates as high as 128kW just as often as seeing rates no higher than 72kW. One time it would charge no higher than 32kW (unfortunately, I needed at least 60% SOC to comfortably get to the next SuC so I had to wait just under an hour).We have a winner!!
Let's recap: One thousand seven hundred forty some-odd owners had their range reduced by 20-30 miles for about a 20-month period before regaining most, if not all, of it back. To put a dollar amount on something that has no concrete value (seriously, whether you can drive X miles maximum or .9X miles maximum when for all intents and purposes normal usage will always be ~.75 - .8X of maximum) cannot be worth that much after owning the car for 4-7 years. And since this usurpation was restored quietly, there is just not much financial damage to compensate.
So, in order for Tesla to keep any unsavory business practices out of the sunshine, we receive $625. To my way of thinking, this is more punitive that compensatory.
For those souls who still have not had their range restored, perhaps there will be a silver lining down the road. We can hope.
I am a little above you with mileageWell, I am now down to 217 miles at 100%. That puts me at -15.23% after the so-called restoration, and the highest on the spreadsheet.
I cannot even get Tesla to check the remote logs for any BMS faults. They want me to drive the 5 hours each way and pay $250.00 for a diagnostic fee.
I had an appointment set up in the app with the request to do a remote check of the logs, but they never responded. Had to change the appointment.
They don't even let you talk to a human any more.
Was there nothing in the settlement covering those of us who are still getting hosed by Tesla, or are we the 21 'expendable' customers?
What a cluster Tesla has created.
I obviously don't claim to be part of the class (I did get the sudden loss of range). I am probably the only one who gets full REGEN at "100" percent SOC, so yes something is going on!To this day I find your claim that your car is capped to be highly dubious, and your evidence for such to be lacking. You are literally the only person with a 75kwh battery thinking you’re part of this class.
What year/model is your car? In my car (2013 P85) every update brings worse charging time, and I'm at the point of avoiding installing them, because i know it's going add "just another 5 min" to my charge time. The latest is waiting to be installed and I can't think of any positive reason to let it go through.I obviously don't claim to be part of the class (I did get the sudden loss of range). I am probably the only one who gets full REGEN at "100" percent SOC, so yes something is going on!
I did get my charge curve back 3 weeks ago with 2020.48.37.6.
April '17 X75D ....I am starting at 110KW empty and down slowly from there....better than when new.What year/model is your car? In my car (2013 P85) every update brings worse charging time, and I'm at the point of avoiding installing them, because i know it's going add "just another 5 min" to my charge time. The latest is waiting to be installed and I can't think of any positive reason to let it go through.
My 2013 S85 is also at max 217 miles at 100% but then again my reman battery pack has 191,000 miles on it.Well, I am now down to 217 miles at 100%. That puts me at -15.23% after the so-called restoration, and the highest on the spreadsheet.
I cannot even get Tesla to check the remote logs for any BMS faults. They want me to drive the 5 hours each way and pay $250.00 for a diagnostic fee.
I had an appointment set up in the app with the request to do a remote check of the logs, but they never responded. Had to change the appointment.
They don't even let you talk to a human any more.
Was there nothing in the settlement covering those of us who are still getting hosed by Tesla, or are we the 21 'expendable' customers?
What a cluster Tesla has created.
that explains it. 75s seem much less limited in quality than 85sApril '17 X75D ....I am starting at 110KW empty and down slowly from there....better than when new.