@AZM3 - This post is spot on. The Model 3 has the same redundant system as the Model S and Model X. I'm sure your wife is absolutely sure that it isn't use error, but I have no doubt that will be the cause. Take the suggestion of having
@wk057 take a look - you'll have to give him access to the logs, but an independent opinion might reassure you that use error is the cause.
Sorry for the damage.
More "unexpected" acceleration stuff... ugh.
Ok, first, the Model 3 logs are physically accessible on the logging SD card in the car PC, which is slightly less inaccessible than in the S/X. I've copied my own a while ago, and they're very similar to the S/X, although lots of IDs are redone. So, wouldn't be too difficult to check this with physical access to the car.
That said....... please just don't bother.
I just recently finished what I believe is my tenth private investigation of cases of "unexpected" acceleration in a Tesla where the owners have claimed the car accelerated on its own and they didn't press the pedal, yada yada.
Every single instance has shown that the accelerator pedal was physically pressed to the floor (or nearly) during the event. This is monitored by 100Hz reporting of the two sensors in the pedal by two independent systems (a "pedal monitor" and "drive inverter cross-check", only changes are logged... and this actually used to be 10Hz logging, but Tesla bumped it up probably in response to claims like this). If it were an electronic issue or the car just decided to massively accelerate on its own somehow (not actually possible, for the record), the curve of both sensors would not match perfectly with baseline logs of me mashing my own pedal. In every case I investigated the four logging points for pedal position changes matched perfectly with a physical pedal doing the exact same action. Every. Single. One.
After being unequivocally proven, the parties contracting me to somehow exonerate them have essentially begged me to not stand by my stance of publicly posting the data or sharing it with anyone. (If you may recall, I've offered to investigate such instances free of charge in exchange for the rights to basically do whatever I want with the data, including posting in relevant threads or stories.) Out of respect for those involved, I've honored such requests.
So, sorry for your accident, OP, but it's just not the car's fault. End of story.
Long story short, I think I'm going to stop wasting time on such investigations.