Summon disconnecting all the time

[Klagio]

Hi, I have a Model S 2020 LR, in Italy. Firmware 2021.4.12.We received e free EAP upgrade until end of March, so I am trying to see if its worth it.

Summon so far is disappointing, it does disconnect frequently from my Galaxy Z Fold2 with latest firmware (I guess Android 10).

Are you experiencing the same? Any solutions?

 

[2101Guy]

Reboot the car and reboot your phone. If that doesnt help, delete your phone from the car then re-add.

 

[Durwood101]

Are you noticing the disconnects from within the garage moving the Tesla out via Wifi, or are you noticing the disconnects over LTE somewhere else outside your home?

 

[Shiro]

Same problem for me. I have a router in the garage so it gets great signal, but every time I try to summon it out I get "Connection interrupted." Rebooting, re-adding/pairing, disabling contact syncing, taking all USB devices out doesn't fix the problem.

 

[2101Guy]

i had that issue ALL the time when I had MCU1. Went away 100% as soon as I went to MCU2. Obviously thats not the issue with the original poster

 

[KalJoMoS]

Are you experiencing the same? Any solutions?

If you are not aware Tesla have changed (at least in EU) at some point logic in Summon to be connected by Bluetooth. So make sure you are using BT not WiFi to connect for Summon.

 

[ADEEL421]

If you are not aware Tesla have changed (at least in EU) at some point logic in Summon to be connected by Bluetooth. So make sure you are using BT not WiFi to connect for Summon.

And now exactly do you make sure you connected to Bluetooth and not WiFi?

 

[ADEEL421]

I have the same exact issue when getting my car out of garage. Never works via cell phone. Always disconnects. So I gave up. I use my key fob to summon it out and it works fine with key fob. The phone never gives me issues when I am in open and not connected to WiFi. I have low LTE signal inside garage. Only 1bar.
I suspect it only works on good LTE signal.

 

[FatherTo1]

I have the same exact issue when getting my car out of garage. Never works via cell phone. Always disconnects. So I gave up. I use my key fob to summon it out and it works fine with key fob. The phone never gives me issues when I am in open and not connected to WiFi. I have low LTE signal inside garage. Only 1bar.
I suspect it only works on good LTE signal.

I didn’t know keyfob can control Summon. I will have to try that next time.

 

[Klagio]

Are you noticing the disconnects from within the garage moving the Tesla out via Wifi, or are you noticing the disconnects over LTE somewhere else outside your home?

Both

 

[Klagio]

I have the same exact issue when getting my car out of garage. Never works via cell phone. Always disconnects. So I gave up. I use my key fob to summon it out and it works fine with key fob. The phone never gives me issues when I am in open and not connected to WiFi. I have low LTE signal inside garage. Only 1bar.
I suspect it only works on good LTE signal.

I didn't know it worked with key fob... How just keeping pressed the back or front? Without opening the app?

 

[domodan]

I didn't know it worked with key fob... How just keeping pressed the back or front? Without opening the app?

I haven’t done it for a few months but I’m pretty sure you hold down the lock/unlock button for about two seconds (until the lights flash) then you press the trunk button to move backward or the frunk button to move forward. It then continues to move until you push the button again to stop it.

 

[EVRider-FL]

According to the manual, using the key fob for Summon is only supported in the US. To use it, you need to change the Controls > Autopilot > Summon > Require Continuous Press to NO.

I hadn’t heard that Summon from the app is now using Bluetooth. Can someone provide a source for info?

 

[Klagio]

I haven’t done it for a few months but I’m pretty sure you hold down the lock/unlock button for about two seconds (until the lights flash) then you press the trunk button to move backward or the frunk button to move forward. It then continues to move until you push the button again to stop it.

Tried it's not working. I press the center button of the key fob, keep it pressed, nothing happens. When then I long press the back button the charge port opens

 

[2101Guy]

Summon with Key Fob (2019.7.

To initiate Summon, stand within 10 feet (3 meters) of the parked car and press and hod the top center button on the key fob until the hazard lights blink continuously. Press the front or rear trunk button on the key fob to move the car forward and reverse respec

 

[Klagio]

Summon with Key Fob (2019.7.

To initiate Summon, stand within 10 feet (3 meters) of the parked car and press and hod the top center button on the key fob until the hazard lights blink continuously. Press the front or rear trunk button on the key fob to move the car forward and reverse respec

Wasn't clear from my message? I did as you say. Lights does not blink

 

[KalJoMoS]

And now exactly do you make sure you connected to Bluetooth and not WiFi?

You need to set BT on your car to recognise your phone and also turn it on your phone. Step close to your car and open your app, select Summon and start to use.
Now this difference is in your location, I believe it’s not allowed to summon your car in EU if you are not in the vicinity of it so Tesla have different fobs per continent. Mine does not allow summon by fob.

 

[sealbeach100d]

Wasn't clear from my message? I did as you say. Lights does not blink

When I use the key fob to back my Model S out of my garage I first press the middle button once to lock the car, THEN I press & hold the middle button until the tail lights start blinking. Then I press the trunk button to start the car to back up. Just pressing & holding the middle button didn't always work for me.

 

[Klagio]

When I use the key fob to back my Model S out of my garage I first press the middle button once to lock the car, THEN I press & hold the middle button until the tail lights start blinking. Then I press the trunk button to start the car to back up. Just pressing & holding the middle button didn't always work for me.

well is never working for me. I will try again.

I am in Italy, which is Europe, perhaps we have different programming here?

 

[Klagio]

You need to set BT on your car to recognise your phone and also turn it on your phone. Step close to your car and open your app, select Summon and start to use.
Now this difference is in your location, I believe it’s not allowed to summon your car in EU if you are not in the vicinity of it so Tesla have different fobs per continent. Mine does not allow summon by fob.

Are you in the EU?