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Summon failure

Discussion in 'Model S: User Interface' started by Brettski, Jan 31, 2020.

  1. Brettski

    Brettski Supporting Member

    Joined:
    Jan 2, 2018
    Messages:
    256
    Location:
    Palm Desert, CA
    Thought it could be useful to post an experience here. I'm a rare user of summon; tried it for the first time in a while, and found that it wouldn't work - the app informed me that there was an error reading camera data and that it was disconnecting from the car. This happened repeatedly.

    I brought it in to the SC and they found that a plug to the rear camera was barely connected. They seated it, and it tested fine.

    As an aside - the rear camera never failed to work on the MCU screen during this time.

    Cheers.
     
    • Informative x 1
  2. beatle

    beatle Member

    Joined:
    Aug 31, 2019
    Messages:
    602
    Location:
    Springfield, VA
    Good info to know in case anyone else experiences this.

    Where was the plug loose? I think there is one in the driver's footwell.
     
  3. Brettski

    Brettski Supporting Member

    Joined:
    Jan 2, 2018
    Messages:
    256
    Location:
    Palm Desert, CA
    Great question - I didn’t even ask. When I picked up, someone was covering the service advisor, so it was just a “here’s your key”.....
     

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