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Summon out fails since new software update

Discussion in 'Model X' started by AndyW, Jun 29, 2016.

  1. AndyW

    AndyW Member

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    I have a problem on Summon since the new software update just days ago. It used to be the case that I have trouble Summon going in sometimes if the car is not aligned to the exact angle. But Summon backing out was never a problem. However, since the last software update several days ago, Summon backing out fails every time. The car will stop just after the rear passing the door opening. It refuse to go out even when the alignment is perfect with about 5 inches of clearance on each side. I had to hope in and manually back the car out every time. Anybody having similar issue? I have a single car garage btw.
     
  2. BigMskiman

    BigMskiman Member

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    I concur, it's broke. It was working fine about one week ago.
    I only reverse summon outta the garage, but have not lately done it. Now the iPhone app asks what direction and to press/hold that button, then summon STOPS indicated on phone screen, and there is no chance to recover or correct. No movement of car at all.
    I've never touched inside touchscreen controls or levers for summon, before or now.
     
  3. BigMskiman

    BigMskiman Member

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    Correction, I needed to hold longer on the button, and it's works. After software update, the default "hold app button" is required, so changing that back to no hold will restore my original setup.
     
  4. AndyW

    AndyW Member

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    So after you switching back the settings, it still works for you as before? In my case, the car is saying it detected obstacle and refuses to move where it was working perfectly fine before the update.
     
  5. BigMskiman

    BigMskiman Member

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    Will let you know tomorrow. Does your garage exit onto a driveway that is slightly slanted? Mine does.
     
  6. K-MTG

    K-MTG Sunshade Captain of TMC

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    Yup, I can confirm that after the update it stops half way
     
  7. BigMskiman

    BigMskiman Member

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    Rats, so the only work-around is to setup for button pushing/repushing method and try to get over the transition that way, for now?
     
  8. K-MTG

    K-MTG Sunshade Captain of TMC

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    Yea, so I have to leave it on the hold push setting that I don't like
     
  9. BigMskiman

    BigMskiman Member

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    Team, 2.24.102 happened last nite and my summon out of garage is working as before. Had not tried it in previous release though.

    My setting for "no need to hold app button" was remembered this time. A small bump and angle change happens at my garage/driveway transition, but Mortimer rolls thru it.
     
  10. AndyW

    AndyW Member

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    How come your software is 2.24.102? Mine is 2.24.86 and I do not have any pending software updates. Does Tesla release different versions in batches?
     
  11. chillaban

    chillaban Member

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    They do. The Firmware 7.1 thread has a lot of us trying to guess how the batched rollouts work. So far the only remotely plausible pattern is that leaving your car parked for 15-30 minutes near a service center appears to trigger certain updates. But even that's not for sure.
     
  12. BigMskiman

    BigMskiman Member

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    I work very near the TM factory and touch-up charge there often, so the trigger hypothesis may be supported.
     
  13. AndyW

    AndyW Member

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    Anybody has experience to request downgrading the software back to a certain version? I use Summon feature daily and its been painful to having this problem everyday.

    I'm pretty sure this new version changed the threshold on the sensors where the car detects obstacle. When I manually pull the car in and out of the garage, the parking sensor now says "Stop" for a second or so and then disappears as the car enters the garage door threshold. I'm pretty sure they used to have just red lines moving to indicate the clearance.
     
  14. K-MTG

    K-MTG Sunshade Captain of TMC

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    I have the same issue, the last SW made everything worse but I just received a notification of another software update after I dropped my tesla at the service center
     
  15. BigMskiman

    BigMskiman Member

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    Have not, but did try upgrade before my time, and there seems to be no way.
    Downgrade I think would be a dead end, you'd be missing all kinds of things you like just to save that one you lost.

    Are side obstacles your problem only, or also elevation and local pitch angle transitions? I have mostly the latter, and have only failed once in many summon exits from garage in 2 weeks. But I have used it less because of the tail-gate lift limit update that's lets dog in without anxiety (mine not his).
     
  16. vandacca

    vandacca Active Member

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    I don't believe this is possible. But I have seen issues spring up in one release, only to be fixed again in a later release. Your best bet is to be patient and upgrade as quickly as possible. It should improve over time.
     

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