Summon will not stop on backing out of garage

[webfeet]

Hi all,

New MX owner. Summon in its current form works reasonably well, parking in the garage but I have yet to get it to back out successfully using the single tap command (Reverse) . Each time I try, it completes the homelink command and backs out but it will not stop on its own.. I have to stop it. I also receive a dialog on my iPhone XS Max (iOS 13) that says Summon was cancelled due to the proximity sensor was covered on my phone. I don't have a case for it so that doesn't make sense. Anyway one else?

 

[mxnym]

Regarding the "will not stop," summon goes for the max distance you set it to go for unless you stop it or it encounters an obstacle (like the wall when pulling into the garage), so it sounds like it is working as expected. You should be able to change the max summon distance to get it to stop closer to your garage door after backing out. As for the proximity sensor warning, I'm not familiar with that phone, so can't help much there, but any chance your hands are getting I front of any cameras?

 

[BigMskiman]

Hi all,

New MX owner. Summon in its current form works reasonably well, parking in the garage but I have yet to get it to back out successfully using the single tap command (Reverse) . Each time I try, it completes the homelink command and backs out but it will not stop on its own.. I have to stop it. I also receive a dialog on my iPhone XS Max (iOS 13) that says Summon was cancelled due to the proximity sensor was covered on my phone. I don't have a case for it so that doesn't make sense. Anyway one else?

I have iOS 13 and back-out is set to maximum distance and it has always stopped in same spot.

old |v2019.32.1|AP2,MCU1,PUP|
new |v2019.32.2.2|AP2,MCU1,PUP|

 

[webfeet]

I have tried setting it to 10, 15 and 20 feet and every case it just doesn't want to stop. I'm stumped. Not sure about my hands but I will pay attention to that on my next attempt. Thanks!

 

[BigMskiman]

I have tried setting it to 10, 15 and 20 feet and every case it just doesn't want to stop. I'm stumped. Not sure about my hands but I will pay attention to that on my next attempt. Thanks!

If you press any fob button (like top), it should stop, does it? Are you using fob to summons, I only do it this way, phone method not practical.

 

[webfeet]

Yes. Pressing the fob works as expected. It’s only on backing out of garage. It opens the garage door, backs out but won’t stop (if continuous press is turned off like I mentioned) I have to stop it manually. And it doesn’t seem to matter the summon range.

 

[BigMskiman]

OK, then the only difference is I don't use homelink feature.

 

[webfeet]

oh ok.. well i can try that as well but having the MX open the garage door as part of Summon is pretty much a feature requirement.

 

[macacovelho]

oh ok.. well i can try that as well but having the MX open the garage door as part of Summon is pretty much a feature requirement.

Webfeet, same thing happens to me. Summon works with Homelink, opens the garage, comes out, but won't stop. I have to manually stop it. I also tried changing the max distance to 10,15,20 feet, to no avail..

 

[BigMskiman]

If homelink were the root cause, then I'd consider enabling it because I'm in a court and would welcome a much longer exit out the garage and would stop-car-by-fob.

 

[webfeet]

I will test it without Homelink tonight and see what happens,.