TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Sun Roof Not Opening

Discussion in 'Model S: Interior & Exterior' started by Ojas Ray, Dec 20, 2016.

  1. Ojas Ray

    Ojas Ray Member

    Joined:
    Apr 19, 2016
    Messages:
    113
    Location:
    Northern New Jersey
    So, not sure if I am doing something wrong -- or its a known issue.

    But I was driving back home to NJ from VT - and tried to open the sunroof for a few seconds -- and it would not open.
    I was able to move the slider on my screen - but it just didnt open. check out video link below:

    Dropbox - SunRoof Not Opening.MOV

    any ideas??
     
  2. mblakele

    mblakele radial cross member

    Joined:
    Mar 7, 2016
    Messages:
    509
    Location:
    SF Bay Area
    Well, I'd try a scroll-wheel reboot. If that didn't work, I'd contact service.
     
  3. Dborn

    Dborn Confirmed

    Joined:
    Aug 26, 2011
    Messages:
    2,316
    Location:
    Sydney, Australia
    There seems to be an issue with 8.1 2.40.42. I have this issue as well and have rebooted. The work around is to select to display sunroof on the drivers console, and then open it. Darn nuisance because it never used to work that way. Now if I have trips displayed one one side and energy on the other, rolling the scroll wheel will vent the roof but not open it. Ditto with the slider on the big screen.
    Cmon Tesla stuff like this should not be happening!!!
     
  4. Ojas Ray

    Ojas Ray Member

    Joined:
    Apr 19, 2016
    Messages:
    113
    Location:
    Northern New Jersey
    I have a service appointment tomorrow -- will give you an update ...
     
  5. spacegeek

    spacegeek New Member

    Joined:
    Dec 4, 2016
    Messages:
    4
    Location:
    Greater Los Angeles
    Just had this same problem last night--I was demonstrating features to a friend. The sunroof stuck in the open position (45%) and THEN IT STARTED RAINING!! I rebooted the console with no impact--it stayed open. I put a tarp on top and walked away. 1 hr later I came back and it closed. I have a service appointment scheduled.
     
  6. scottm

    scottm Active Member

    Joined:
    Jun 13, 2014
    Messages:
    1,718
    Location:
    Canada
    I would love to have a retro-steampunk crank on the roof to use as a backup if the motor fails to fire up and do the sunroof.

    Or for that matter... roll up windows. That would be so cool. Maybe for Model 3, never know!
     
  7. spiderbro

    spiderbro Member

    Joined:
    Nov 16, 2016
    Messages:
    57
    Location:
    Web
    Anyone who went to the SC get an explanation and/or resolution to the problem?
     
  8. Ojas Ray

    Ojas Ray Member

    Joined:
    Apr 19, 2016
    Messages:
    113
    Location:
    Northern New Jersey
    I took it to the service center - they said they replaced the sunroof module - apparently, everything was fine (wiring, connections, etc) they couldn't figure out why this was happening, so they thought something in the module might be the issue, so they replaced it...
     
    • Like x 1
  9. spiderbro

    spiderbro Member

    Joined:
    Nov 16, 2016
    Messages:
    57
    Location:
    Web
    Thanks for the update!
     
  10. CraigS

    CraigS Member

    Joined:
    Dec 8, 2014
    Messages:
    49
    Location:
    Fort Lauderdale, FL
    Don't know about you guys, I'm continuing to have this issue. I think I had it in the P85D once in awhile also. Over the last couple of months about 75% of the time the first time I try to open the sunroof from the big screen it shows that it's open on the screen, but the roof doesn't actually open. On the screen I click close (sometimes it makes a little noise when I do this, like it's trying close 'more') and re-open. On the second attempt it opens 100% of the time. While annoying, it always opens eventually, I tend to forget about it. Hopefully I remember next time I'm in the SC.
     
  11. Dborn

    Dborn Confirmed

    Joined:
    Aug 26, 2011
    Messages:
    2,316
    Location:
    Sydney, Australia
    My sunroof issue version 1 sunroof, was a mechanical issue. It was physically being stopped from opening. Service centre fixed by making a ramp at the rear of the sunroof which allows it to slide up and so open.
     
  12. BestRadar

    BestRadar Member

    Joined:
    Nov 14, 2013
    Messages:
    392
    Location:
    NJ
    Keep trying.. Mine does not open on the first attempt but will usually open on a subsequent attempt. Probably just another bug like the folding mirrors that dont always open all the way.
     
    • Like x 1
  13. Dborn

    Dborn Confirmed

    Joined:
    Aug 26, 2011
    Messages:
    2,316
    Location:
    Sydney, Australia
    That is how my issue started but gradually got worse.
     
  14. BestRadar

    BestRadar Member

    Joined:
    Nov 14, 2013
    Messages:
    392
    Location:
    NJ
    Here is mine...

     
  15. CraigS

    CraigS Member

    Joined:
    Dec 8, 2014
    Messages:
    49
    Location:
    Fort Lauderdale, FL
    That looks to mine, feels like a glitch. Seems like it happens more often right after I get in the car as opposed to 15-20 minutes later.
     
  16. BestRadar

    BestRadar Member

    Joined:
    Nov 14, 2013
    Messages:
    392
    Location:
    NJ
    Seems that you have to hit close even though its closed for it to get unlocked and then it will open. Strange but after I hit close first it will always open afterwards.
     
    • Informative x 1
  17. CraigS

    CraigS Member

    Joined:
    Dec 8, 2014
    Messages:
    49
    Location:
    Fort Lauderdale, FL

    Thanks! I'll give that a try! -- maybe that's how the programers could "fix" this bug - just code a "close" whenever you get in the car and the sunroof is already closed :)
     
  18. LED_FT

    LED_FT Member

    Joined:
    Jan 28, 2017
    Messages:
    31
    Location:
    San Diego
    I have found that hitting the close button first, which then outlines the sunroof with a dotted line, registers/resets the sunroof with the touch screen and the buttons work. In the past I would just slide the slider and it didn't seem to register with the sunroof mechanism.
     

Share This Page