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Sunk-in hood

Discussion in 'Model 3: Interior & Exterior' started by Norge, Jan 23, 2018.

  1. Norge

    Norge Member

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    I drove my new, red M3 home from the Tesla dealership yesterday, January 22, and noticed I saw the edge of the front fender without the adjacent hood where it's supposed to be. Coming out from the car, I saw that the hood was significantly sunk in. Body panels were nicely next to each other up towards the front window and at the front end of the hood, but along the sides, the hood is significantly lower than the fenders. around half a centimeter. My immediate reaction was - this can't be right. Is it? I have notified Tesla. See photos, one of them showing the gap "disappearing when seen from the side because the hood is sunk in.

    IMG_3879.jpg IMG_3868.jpg IMG_3876.jpg
     
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  2. jerjozwik

    jerjozwik Active Member

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    bend it up?
     
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  3. Derek Kessler

    Derek Kessler Active Member

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    Don't do this.

    You called Tesla, make sure to follow up with them until it's fixed.
     
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  4. EV-lutioin

    EV-lutioin Active Member

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    I'm not much of an OCD gap guy, but that ain't right.
     
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  5. Cricket88

    Cricket88 Member

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    Mine is like that. The service centers actually have a chart and a measurement tool ready because they are aware of this problem. My service center Burbank told me mine is just st border of “Acceptable spec”. It sure how to take that just yet.

    I got the feeling that the Service centers don’t really know what the fix would be, other than sending out to body shop... I’ll probably follow up On this
     
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  6. gg_got_a_tesla

    gg_got_a_tesla Model S: VIN 65513, Model 3: VIN 1913

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    The hood appears to be on the "softer" side in general (that's at least my perception). I cringed when the delivery specialist demonstrated how it needed to be closed with palms just above the logo. I'm not opening this hood for anything, even to make use of those nice grocery bag hooks.
     
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  7. Pentium2004

    Pentium2004 Former Vendor

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    Same as my 2017 MS. Passenger side is flush and other side is 3/16"-1/4" low.
     
  8. Derek Kessler

    Derek Kessler Active Member

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    It's probably aluminum to save on weight —0 like the Model S and X. So long as you close it as instructed, you'll be fine.
     
  9. pchrosto

    pchrosto New Member

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    Have you tried adjusting the 2 rubber stops on the underside of the hood? Unscrewing the one side will lift up the hood a bit and uou might be able to find a point that you're happy with the fit.
     
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  10. 03DSG

    03DSG Active Member

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    #10 03DSG, Jan 24, 2018
    Last edited: Jan 24, 2018
    I see a second issue as well. At the front of the left front fender above the front of the headlight. The gap between the front fender and the front bumper cover li to large. It should be closed up.

    EDE12EF3-B08B-4417-9535-137865AB88CF.jpeg

    Like this:

    3A174DE8-183F-427C-B84B-89B9C764E779.jpeg
     
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  11. EV-lutioin

    EV-lutioin Active Member

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    Curious what your VIN is? It might help us track the batch with this issue since someone else in this thread is reporting it as well.
     
  12. Norge

    Norge Member

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    My VIN is 35xx, i.e. the red car in this thread.

    Thank you, 03DSG, for pointing to that other gap issue. I'm generally tolerant on panel gaps when it comes to Tesla, but you're right that there shouldn't be such gap between non-moving panels, well illustrated by your white car.
     
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  13. 03DSG

    03DSG Active Member

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    That one will be easy to close up. On a PPF thread a PPF installer closed it up while doing a guys PPF.

    I went through all pictures as well on the google photo Model 3 site. Your not alone on the hood side edge. Some seem perfect and others lower than the fender. Yours definitely seems too low and I would be surprised if Tesla considers it within tolerance.
     
  14. Daniellane

    Daniellane Active Member

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    I picked up my Model S at the Service Center and discovered a similar gap.
    10EAB7D8-CCB4-4528-9F91-2BBE0A00FEAC.jpeg
    As it turns out there was a simple adjustment to correct it. There are 2 cylindrical rubber bumbers on the front of the underside of the hood that rest on plastic disks on the frunk. These disks can be rotated to rise. I took it back to the SC and they fixed it in about 30 seconds. Very simple.
    No idea if this is the same on the m3
     
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  15. T34ME

    T34ME Active Member

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    It is.
     
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  16. T34ME

    T34ME Active Member

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    I had the opportunity to play with @dturkes Black Beauty a couple of weeks ago. I closed the frunk lid three separate times, and it was very easy. Just put the lid all the way down and then give a gentle push with both hands around the logo area. The lid locks with a soft clunk. Easy peasy. Not sure what the fuss is all about.

    There are two adjustable (with fingers) rubber bumpers on the front underside of the frunk lid for alignment. Very easy to fix alignment issues. I am sure these will need to adjusted from time to time as the seals wear in.
     
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  17. Daniellane

    Daniellane Active Member

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    Don’t adjust the rubber bumpers. Adjust the hard plastic pads they rest on when closed.
     
  18. Daniellane

    Daniellane Active Member

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    Should look something like this.
    601E92E0-AF21-48BF-97E2-2F3A4104291B.jpeg
     
  19. Norge

    Norge Member

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    My red Model 3 (the car starting this thread) was checked by Tesla today Jan. 25, and they said they would replace the hood. The deciding factor is a bit unclear, though, since we also discovered a small dent/fault in the hood. As to the adjustable rubber bumpers, they are too much forward to be able to solve the problem, so I couldn't see other solution than a new hood.

    Tesla say they will replace the hood in about a week. I hope that's the case, since I've for now just parked the car in our garage. I'll put on a front wrap before using it, thus new hood first.

    But I've driven it enough to know this is a fabulous car. I only miss Model X's helicopter-view windshield.
     
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  20. Cricket88

    Cricket88 Member

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    That’s the only possible solution. It’s definitely a stamping issue with those new machines they installed in Fremont. More calibration Scotty!

    Definitely a curvature variance
     

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