Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Supercharge is 1 month free for new owner with Model 3?

ZooSean

ZOO
Feb 16, 2018
859
289
Markham, Canada
I just tried a supercharge session here in Markham Markville mall, I charged my car from 273km to 432km in about 30mins. My Tesla account still no history button, and my credit card has not been charged (it will send me an sms if it is charged for any amount.).


---------------------------------------
Update:
Okay, I take back what I said above..After 5 hours delay, Tesla charged me 7.8$, for charging Tier 1 for 39mins.

One more question: I am pretty sure that I picked up a charger left and right empty, why is tier 1 which is less than 60KW?


--------------------------
 
Last edited:

Canuck

Well-Known Member
Nov 30, 2013
6,125
5,474
South Surrey, BC
I got charged supercharging mine during the first week of ownership at Hope BC but I have read where others have not been charged. Maybe it depends on whether they've updated the supercharger's software?
 

Canuck

Well-Known Member
Nov 30, 2013
6,125
5,474
South Surrey, BC
That won’t be the case as the place that I charged are pretty new.

I doubt the electricians who install them update Tesla's internal software. That would be set at the factory and then updated by Tesla. My 3 was brand new when I picked it up and it had the update icon on it so being new doesn't always mean being updated, and it's likely the same for the superchargers. The ones up and running could have been updated with the latest software earlier than a newly installed one waiting for an update, at least in theory anyway, just like someone driving an older 3 would have newer software than my brand new 3, until I took the update.
 

Akikiki

A'-Lo-HA ! y'all
Nov 26, 2012
6,483
4,565
Kaneohe, HI
I just tried a supercharge session here in Markham Markville mall, I charged my car from 273km to 432km in about 30mins. My Tesla account still no history button, and my credit card has not been charged (it will send me an sms if it is charged for any amount.).
You don't have to put up with not being charged for supercharging. How dare they do that to you? Call them and complain loudly. I suspect they will stop whatever they are doing and correct that deplorable situation. That will show'em.
 

electracity

Active Member
Jun 8, 2015
4,028
2,531
60606
I really doubt that the superchargers need to be updated to enable billing. They have always done a "handshake" to know which car is plugged in and to record usage. Billing for charging is just a backend process.
 

Kuhz

Active Member
Oct 25, 2017
1,901
2,071
Mars
Some people have found certain SuCs don’t charge for supercharging. I believe San Diego Sorrenro Valley is one.
 

Munch

Member
Mar 19, 2016
209
207
Toronto, ON
Update:
Okay, I take back what I said above..After 5 hours delay, Tesla charged me 7.8$, for charging Tier 1 for 39mins.

One more question: I am pretty sure that I picked up a charger left and right empty, why is tier 1 which is less than 60KW?


--------------------------

How many km did you get for $7.80? How fast was it charging?
 

dmd2005

Active Member
Oct 5, 2015
1,185
1,030
Abbotsford, BC, Canada
I just tried a supercharge session here in Markham Markville mall, I charged my car from 273km to 432km in about 30mins. My Tesla account still no history button, and my credit card has not been charged (it will send me an sms if it is charged for any amount.).


---------------------------------------
Update:
Okay, I take back what I said above..After 5 hours delay, Tesla charged me 7.8$, for charging Tier 1 for 39mins.

One more question: I am pretty sure that I picked up a charger left and right empty, why is tier 1 which is less than 60KW?


--------------------------
You have to look at the actual numbers on the Supercharger. The paired charger may be 4 chargers away to the left or right depending on how the station is set up.

For instance, the Burlingron, WA supercharger goes 1a , 2a, 3a, 4a, 1b, 2b, 3b, 4b. So in this case, if you were charging in 1b and looked left and right and nobody was charging in those stalls but someone pulls into charge 4 stalls away in 1a, you are now paired and will be billed tier 1 rates.
 

ZooSean

ZOO
Feb 16, 2018
859
289
Markham, Canada
You have to look at the actual numbers on the Supercharger. The paired charger may be 4 chargers away to the left or right depending on how the station is set up.

For instance, the Burlingron, WA supercharger goes 1a , 2a, 3a, 4a, 1b, 2b, 3b, 4b. So in this case, if you were charging in 1b and looked left and right and nobody was charging in those stalls but someone pulls into charge 4 stalls away in 1a, you are now paired and will be billed tier 1 rates.

Thanks that could be the case..
 

5_+JqckQttqck

Active Member
Apr 27, 2018
1,851
1,338
Toronto
I supercharged just for fun at the Lawrence SC after picking up my M3. It's roughly 0.05 per km. (Charged 44km, was charged $2.20). This is about half the cost of "gassing up" a 2017 Honda Civic for 44km.
 

trueliesgz

New Member
Mar 30, 2018
1
0
Toronto
I did charge my car at Markville super charger right after delivery without being charged. I guess that was because my car wasn't linked to my tesla account at that moment
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top