Supercharger access disabled if no CC on account

[D.E.]

Tesla got my money for the promises they made, I think after the warranty already expired on the car, it's not unreasonable to expect the paid for features to work, don't you think so? If they can't make it work automatically, pay for humans to do the unplugging since you sold the feature. Are they waiting for the cars to be 10+ years old before they say "too bad you car is dead, still no refund for you for that feature you paid for but never got"?

Didn't you hear, apparently Elon is declaring FSD feature complete by end of this month
Tesla On Track To Release "Feature Complete" Full Self Driving Solution In 2019 | CleanTechnica

Of course, the way Elon is accomplishing feature-complete is not by actually delivering, but instead by redefining what FSD means. Those who paid thousands of dollars for it when it was originally sold, you think they're getting summon across the country, or car driving family and friends around without a driver, or Tesla robo-taxi by end of this year? Of course not, he simply redefined FSD to what he can deliver by end of this year, so he can recognize the deferred revenue and officially tell people "no refund for you".

It's not a matter of broken promises, it's a matter of what Tesla collected millions of dollars for (thousands per customer) and never delivered, as cars age and will eventually die.

I agree with you. All promises should be honored. I do think he’s trying but he’s promised the impossible. Redefining the goals to fit what is being delivered isn’t honest or honorable. Full Self Driving should be just that, I should be able to crawl into the back seat, tell the car to take me home, then snooze until we get there. Having my hand on the wheel, my eyes on the road, and my foot near the brake isn’t full self driving, it’s more like nervously riding with a new teen driver. FSD will eventually get here. I don’t think I’ll still be around to see it, though.

Meanwhile, it is still a great car.

 

[murphyS90D]

IMHO FSD will not be feasible until all cars on the road are in constant contact with those that are near them. The FCC is just starting to allocate frequency bands for that purpose. It will take at least 20 years for all unconnected cars to be junked. The classic case is a 4 way stop sign where all 4 cars arrive at the same time.. Many human drivers struggle with those because they don't remember the rules.

 

[Mediocrates]

But technically speaking, the agreement between Tesla and I was free unlimited supercharging. Not "charge you for a parking spot that actually isnt owned by us" (most parking lots are owned by the city, perhaps maybe the business, but i would bet good money--never tesla)"

Edit: food for thought, they sure aren't charging those who are "ICE"ing the spots in protest.

Tesla does not charge anyone for parking, for the very reasons you indicated.

Tesla charges for being connected to a Tesla supercharger (owned by Tesla) and not charging.

 

[ucmndd]

I never agreed to idle fees

I’m going to let you in on a secret the rest of us already know.

You don’t have to agree to them. Your agreement in this case frankly means absolutely nothing. When they implemented idle fees they didn’t send around an email to every owner asking if they were cool with it and telling them to “click yes” if it was ok with them.

It changes nothing about your “contract” for free supercharging with Tesla (which by the way, isn’t a contract).

For the record, they aren’t going to do anything like disable your charging access unless you have accrued idle charges that they can’t bill you for. So if this will never happen again, as you say, just go about your business. You only need to worry about this if you have pending charges that they can’t clear.

 

[demundus]

I’m going to let you in on a secret the rest of us already know.

You don’t have to agree to them. Your agreement in this case frankly means absolutely nothing. When they implemented idle fees they didn’t send around an email to every owner asking if they were cool with it and telling them to “click yes” if it was ok with them.

It changes nothing about your “contract” for free supercharging with Tesla (which by the way, isn’t a contract).

For the record, they aren’t going to do anything like disable your charging access unless you have accrued idle charges that they can’t bill you for. So if this will never happen again, as you say, just go about your business. You only need to worry about this if you have pending charges that they can’t clear.

In what way is the sales contract, for which the free unlimited supercharging is listed as a line item, not a contract? If I do not violate the terms of the contract (btw, its a contract), I get access to the super charger network.

Of course if this was some kind of monthly fee, or subscription of some sort, they could just decide not to do business with me anymore and revoke my access to the network... When a company enters into an agreement with a customer and promises, in writing, a thing (out of desperation for sales or piece of mind etc), they can either compensate appropriately and break the contract, or they will need to honor it. At some point years ago -- I paid Tesla a bunch of money, and then they/I signed a bunch of paperwork where-in they promised things, and I agreed to be a good little customer. That did NOT include "idling at a SC my expense". Like it or not, that's a legal contract with terms and signatures and all kinds of fun legal stuff.

In the end it would be a deceptive sales practice, and large companies have been sued (and lost) for less (24 hour fitness lifetime memberships anyone? Textbook example)

 

[ucmndd]

In what way is the sales contract, for which the free unlimited supercharging is listed as a line item, not a contract? If I do not violate the terms of the contract (btw, its a contract), I get access to the super charger network.

Of course if this was some kind of monthly fee, or subscription of some sort, they could just decide not to do business with me anymore and revoke my access to the network... When a company enters into an agreement with a customer and promises, in writing, a thing (out of desperation for sales or piece of mind etc), they can either compensate appropriately and break the contract, or they will need to honor it. At some point years ago -- I paid Tesla a bunch of money, and then they/I signed a bunch of paperwork where-in they promised things, and I agreed to be a good little customer. That did NOT include "idling at a SC my expense". Like it or not, that's a legal contract with terms and signatures and all kinds of fun legal stuff.

In the end it would be a deceptive sales practice, and large companies have been sued (and lost) for less (24 hour fitness lifetime memberships anyone? Textbook example)

Maybe you should try your luck in court, and explain to a jury how being charged to park in a charging spot while not charging infringes on your “free unlimited charging”?

It would be an interesting case for sure!

 

[Fredneck]

There seem to be a lot of people who did not read the original post. Tesla is not asking him to pay anything. They are asking him to give them a credit card number so they can bill him in the future if needed.

I agree that Tesla should not cut off his access to Superchargers until he has done something significantly wrong. They waived the fee for the first infraction. If they deny him access to the charging network without a credit card number, I think they are in violation of their contract.

If he incurs charges and doesn't pay, then I can see that being cause for cutting off his access perhaps.