I was traveling through from Twin Cities to the east coast on a family vacation. I've driven this stretch of the turnpike 4-5 times since getting my car in late 2019. I had bypassed Angola the last few times in favor of all the SC's now available at the travel plaza's, but since we now have a dog, this trip I used Angola again because the Ramada is "pet friendly". The SC is doing it's job perfectly and I staying at hotel with an SC out front is great. Free destination charging at hotels is nice but there is always the potential of the spots being Iced or occupied if more EV's book rooms than there are spots.
Unfortunately, the following occurred. This is not Tesla's fault in any way, but incase anyone happens to check this forum while planning a trip, I hope I can prevent anyone else from having to deal with these clowns.
I booked a room online at the Angola Ramada for 6/23/22. We found that stay to be quite acceptable and the following morning when I checked out I booked a room for our drive home 2 weeks later right at the front desk.
On 7/7 we arrived back at the hotel on our drive home. Imagine my surprise when they presented me with a bill for the room that was 20% higher than the price I payed two weeks ago. Additionally they had DOUBLED the pet deposit.
It was after 9pm, I was traveling with a dog and two kids, and I had just driven over 500 miles, I did not have the energy to search for another hotel. When we got into our room I went online to make sure I wasn't mis-remembering what I had paid two weeks ago.
When I checked the Ramada website, I could still book the same room we had stayed in two weeks prior that same night for $40 less than I was currently being charged, and the pet deposit was still listed at the original rate. When I went back to the front desk, the clerk gave me some line about "well we raised our rates but haven't updated the website". When I pointed out that if Target mis-prices something on the shelf, they honor that price no matter what the computer says, they threatened to kick me out of the hotel.
Needless to say when I speak to Bonnie Comer, the hotel manager, at checkout tomorrow morning, she has a very high hill to climb if I am ever to patronize a Ramada/Wyndam property again.