So on a small road trip through Texas today I was sitting at a supercharger topped my battery off to 90% and went to unplugged the charger it would not release. I press the button it sounded like it would release but it wouldn't. I tried opening the app and clicking unlock that didn't work either. So I open the trunk and pulled the manual release. Everything sounded audibly like it was unlocking but the charger was stuck. keep in mind this is Texas it's not exactly super cold. It was only 42 degrees. I tried wiggling I tried flexing I tried pulling really hard nothing would release the charger. An hour on the phone troubleshooting finally they said they'd send somebody out but just to know when the ETA was to even send someone was 2 to 6 hours. Now that's not until they get there that's just to know when they could start heading my way. They gave me some Uber credits and said just leave the car there and head back when you can. I'm in the middle of a Podunk town this superchargers not even on the software yet. So after tugging on it for over an hour wiggling I'm pressing the button literally trying everything I could think of I'm not sure what else to do. Anyway I'll let you guys know when something else happens or If I miraculously yank the thing out and head on my way.