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Supercharger charging not up to date on screen

Calliope

Member
May 29, 2021
104
50
Toronto, Canada
Does anyone know how the "current charges" on the "Charging" screen is updated to what's actually going on? My nearest Supercharger is at a Tesla sales center, and when I'm charging there, it does not show any charges on my screen, even though I am being charged as with any other Supercharger. It used to show $0.00 while charging there, and last week it was still showing the cost of my last Supercharger session that was at a different Supercharger the week before.

Why would it not show the charges on the screen at that location? I'm wondering if this is because it's at a Sales Center and it's not an issue, or if it is a fault that I need to have checked out.
 

wraithfive

Member
Oct 29, 2020
197
147
TN
Are you sure you are being charged? Mine has been showing the last charge price of a charge I did in December 2020 for months. This was the last charge I did before they enabled the free year of supercharging for vehicles delivered in December 2020 in mid January.


Maybe they have given you free supercharging or someone used your referral code.
 

Calliope

Member
May 29, 2021
104
50
Toronto, Canada
Yes, I'm sure......the invoices are in my account, and my credit card is being charged. The first times I was there without a charge showing on the screen, I wondered if it was free, but I became suspicious that that would be too good to be true, and so checked my account on line.
 

jsight

Member
Apr 5, 2018
763
567
Charleston
I've had this happen a couple of times. Seems to be a glitch with the car. I always look them up on the website anyway, so it doesn't really bother me.
 

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