J
jbcarioca
Guest
I doubt that we really disagree. The external positioning of the service functions is not a major issue, because owners will find the service center. the sales functions do need external visibility. The CG location has that distinction. No doubt at all that the service is more important once the sale has been made.Hi JC,
Whereas I agree that this location is the closest Tesla has to a traditional car dealership, we disagree if you believe that the primary purpose of this location is sales over service.
Larry
I agree on these points. Some locations (e.g. the brand new Denver SC) have Supercharging internal to the service area that is not published, so far anyway. That allows service customers to leave fully charged if needed, but avoids being clogged with non-service customers. Denver comes to mind because I was there for service a week ago.Why would a service center need 2 Superchargers dedicated to them?
There are plenty of service locations with no Superchargers. Are they not able to perform tasks that require a Supercharger present?
I do understand that having Superchargers present in a small parking lot could cause an issue if you have all stalls in use and then people lined up waiting to charge. That is a valid concern. But holding off on installation because the service department needs Superchargers seems nonsense.
In fact, this is one of my major complaints about the West Palm Beach Superchargers... The sales/service team tie them up frequently as they have customer cars charging during peak times when traveling customers need them. This causes unnecessary waits or slower charging.
I vote no Superchargers to be installed at any Tesla sales/service centers as it just seems they are used for customer goodwill. Or if they install them they are installed for that purpose alone and aren't listed on the in car map as a charging option.
By contrast, Decatur-Atlanta is co-located and seems to have plenty of mixed use between ordinary customers and service/sales use. That one has been pretty full each time I have been there including four days ago.
I think Tesla is doing a magnificent job building new Superchargers including the urban ones. Clearly there is a steep learning curve that is still going on, not only in North America but globally. By the end of 2018 I doubt there will be very many places in the US, Canada and Mexico that have no easy options for Supercharging and/or Destination Charging.
Possibly I am a trifle giddy about my recent trip. I used 54 Superchargers, of which more than 30 have been commissioned within the last year, and a half dozen are less than two months old. The pace of new openings planned for Miami alone convince me that, even with the acceleration of Model 3 we'll have plentiful charging options. Why am I optimistic? The move to pay-for-play for Model 3 and non-former-owner-conencted Model X and S will certainly see less congestion of the type famously mentioned with Mountain View, Harris Ranch, San Mateo and some others.