Supercharger credits disappeared?

[No_ICE]

When I bought our MY in 2021 I used my friends link and received 1000 miles of supercharger credits. I have only used the SC three times and only for a few minutes. I used to be able to find out my SC usage and remaining credits now I only find the last two times I used a SC and what I was charged. Where are my free SC credits?

 

[Velcade]

I believe the credits expire after 1 year.

 

[essaunders]

correct, per my direct observation. My '1000 mile' credit was available in the first year. I used 950ish in my first year and watched the (small) balance 'disappear' on the 1 year date.

 

[hpartsch]

Mine went away after 6 months

 

[systemr]

oh wow i just hit 6 months and my credits expired... hope its just a temp glitch as i was saving the last "300mi" for a road trip next month

 

[hpartsch]

I think 6 months is the new policy... if they even give them out anymore?

 

[No_ICE]

I’m four weeks away from 1 year so they must have copped them earlier. Cheap skates!

 

[systemr]

sadly you are correct, look under previous referral programs:

Refer and Earn | Tesla Support

Share your referral link to earn credits when friends and family join the Tesla community. Learn more about referring friends, redeeming your credits for awards in the Tesla app and more.

www.tesla.com

after may 2019:
Miles Expiration
* Free Supercharging miles can be used by any vehicles on the same account and will expire 6 months after the miles are added.

 

[iamnid]

It's been 6 months for quite some time.

 

[systemr]

It's been 6 months for quite some time.

I ordered my car on literally the last day of referrals (9/12/21) and got it on 3/22/22 so it's been 4 days for me...

 

[iamnid]

I ordered my car on literally the last day of referrals (9/12/21) and got it on 3/22/22 so it's been 4 days for me...

I mean, the promotional supercharger credits have been limited to 6 months for quite some time. We got 1,000 miles of promotional credits in December of 2019 and they lasted for 6 months.

I wrote that to distinguish from people here saying they thought it was 1 year. It MAY have been one year at some point but, for at least almost 3 years, they have been limited to 6 months.