I was trying to schedule an appointment online today, and Dedham doesn't even show up as an option for me. Spend 30 minutes on the phone, got a rep, he tried to schedule me for Watertown for tomorrow. I said I'd rather wait a bit and go to Dedham, so the closest appointment he was able to get me is a week from now. Still not sure why it wasn't showing up online, but it does look like it's still a lot busier then Watertown. I would go to Watertown, it's a lot closer to me, but I've always had terrible luck with loaners at Watertown, and their Enterprise rentals are horrible!
Supercharger - Dedham, MA
- Thread starter LMB
- Start date
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- New England USA
eladts
Member
@BlueShift The location of this site on supercharge.info is not accurate. The correct location is here.
Dedham and Watertown seem to have a policy of not putting their service appointments online, or at least most of them. It's a complete crock IMHO, another example of very poor Tesla customer relations policy.
I like Watertown, but the last time I was there not only did they not have any loaners, Enterprise didn't either (I had made an appointment). I wound up traveling by Uber. It's good we have another car to use.
eladts
Member
I charged in Dedham on Sunday night and did not get the message that the supercharger is high-usage like it did before. I don't know if Tesla abandoned the high-usage concept entirely or just removed this designation from Dedham since Braintree opened nearby.
Tdreamer
Supporting Member
I'm guessing it's seasonally designed as a high use supercharger - probably the last month of every quarter?
I can't speak for more recent quarters, but the SLC supercharger had "reduced service" at the end of last year during that crazy delivery push. The superchargers all were working fine, but since the superchargers are in the SLC Tesla store's parking lot, the employees were using most of them to charge up the Model 3's that were about to be delivered, hence "reduced service".
These days the SLC charger is just swamped all the time regardless of EoQ or not.
Living in Walpole, a few towns south of Dedham, I'd been noticing a lot of Teslas being shuttled northbound on Rt. 1 in Norwood carrying dealer/mfg plates in the typical temporary, trunk/hatch plate holder. I noticed a bit later that Tesla is using a large lot at Sunbird Transportation off of Union St. on the Walpole/Norwood line for inventory storage. Before that Dedham Tesla had been using the closed Buick dealership on Rt. 1 in Norwood and before that the old Dazell Volvo site directly across Rt. 1 from Tesla in Dedham. There had been talk that Tesla was going to move south to a larger location, but I guess that never happened after Peabody and Warwick opened. Still, it must be a royal pain to send drivers down to Walpole all day for inventory retrieval. It seems like I see them moving inventory nearly every time I'm on Rt. 1, so they must be moving a lot of cars. It almost seems as if it would make sense for them to get a small car carrier, bwdik?
Has anyone heard anything about future plans for this store/service center?
Has anyone heard anything about future plans for this store/service center?
