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Does this site show as reduced service on the Nav? The SLC location is also packed and they are staging cars for delivery at the superchargers. SLC shows as reduced service because of this.
When i was at the Dedham service center on Friday for service, there was an acute shortage of parking spaces. Incoming cars were met by staff people who worked rapidly to get cars checked in and whisked off to the service bay and out of the way of the next incoming car that might need a place to park. Once my car was done, I was asked to move my car ASAP because other people were coming in. I also noticed the new Model 3s parked backwards in the supercharger spaces, presumably because there were simply no other free spaces on the property. It was busier than I have ever seen the lace before.
The atmosphere was electric, to say the least. Tesla people were hustling and there was an enthusiastic excitement in the air, at least in the early morning hours when I was there. I imagine some of the enthusiasm might have worn off once the staff had been working for a few hours at such a frenetic pace.
The delivery bays, nominally designed for, and formerly used for, protected indoor deliveries of two cars at a time, had been converted into a delivery/waiting room, with chairs and desks for customers and staff to process the steady flow of new cars.
One of the Tesla staff people told me that there had been an incredible 28 car carriers unloaded on one day last week!
I am glad for the sales and deliveries, and I hope the quarterly returns are good, but this end-of-quarter rush is insane. I hope the supercharger and service center return to something like normal this week with the start of a fresh calendar quarter.
I took delivery of my Model 3 at the end of Friday and it looks to me the enthusiasm didn't seem to be worn off. But if that's the end of Q3, imagine how crazy the end of Q4 is going to be.
Stopped by after hours on Oct 1 and it looked like it was getting back to normal. Also, a day or two later, I noticed that it started showing as full service again on the map, which is great since that's a really critical stop for me when visiting family in the area.
Dedham and Watertown seem to have a policy of not putting their service appointments online, or at least most of them. It's a complete crock IMHO, another example of very poor Tesla customer relations policy.I was trying to schedule an appointment online today, and Dedham doesn't even show up as an option for me. Spend 30 minutes on the phone, got a rep, he tried to schedule me for Watertown for tomorrow. I said I'd rather wait a bit and go to Dedham, so the closest appointment he was able to get me is a week from now. Still not sure why it wasn't showing up online, but it does look like it's still a lot busier then Watertown. I would go to Watertown, it's a lot closer to me, but I've always had terrible luck with loaners at Watertown, and their Enterprise rentals are horrible!