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Supercharger Idle Fee

Wondering if anyone else has been hit with a fee for over staying at a Supercharger?
Good idea to penalise over staying, but wonder if they have a "grace period"?

Screen Shot 2018-03-04 at 8.48.53 PM.png Screen Shot 2018-03-04 at 8.49.27 PM.png
 
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Reactions: strykeroz
And when the chargers are in demand, that seems fair enough. When all were empty when you arrive and all are empty when you leave (eg in a place like Ballarat every time I've been there), it seems totally unreasonable. Telsa would earn a lot of goodwill by waiving them where there was at least one charger available at all times while you were charging (as clearly then no one has missed out).
 
And when the chargers are in demand, that seems fair enough. When all were empty when you arrive and all are empty when you leave (eg in a place like Ballarat every time I've been there), it seems totally unreasonable. Telsa would earn a lot of goodwill by waiving them where there was at least one charger available at all times while you were charging (as clearly then no one has missed out).

I understand the fee only applies when more than 50% of plugs are connected.
 
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Reactions: GSP
Actually it is 50% or more. And you get a warning on the app as well.

But that means that when you go to a place that only has 2 chargers for example (Horscham I think?) then even if you are the only car there at all times, you will always get a notification that the chargers are 'busy' and that you will be charged idle fees if you don't hightail it back in time and move your ass...
 
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Reactions: GSP and strykeroz

FlatSix911

Porsche 918 Hybrid
Jun 15, 2015
7,629
8,032
Silicon Valley
Idle fees just went up... Tesla increases Supercharger idle fees to decrease wait times

The automaker has now updated it to make it both more lenient when the stations are not seeing high usage and more aggressive if they are full. Starting now, the fee is going up to $0.50 per minute if a station is at least 50% full. If the station is 100% full, the fee goes up to US$1 per minute: Country Currency Idle fee (per minute) Idle fee (per minute) when the station is 100% occupied
  • United States $0.50 / $1.00
  • Canada CAD $0.65 / $1.30
As first announced with the original Supercharger idle fee, if the owner unplugs the vehicle within 5 minutes after the car is full, the fee is waived. To be clear, this fee is completely separate from the Supercharger paid model, which charges by the kWh or minute of charging for vehicles without the free unlimited Supercharging program.
 

ShockOnT

⚡️⚡️⚡️⚡️⚡️
Jun 26, 2016
3,445
3,233
Sydney
So if you were filling up an ICE car with dinosaur juice, would you just leave the nozzle attached to your car after it was full and go and enjoy a relaxing dinner somewhere nearby???

Thought not.

Superchargers are no different to petrol bowsers, so the same etiquette should apply.
Actually they are very different.
- they take much, much longer than a bowser
- you can check status with your phone
- there’s no danger of spillage if unattended

Doing something useful like eating is an excellent way to pass the time while waiting for the car to charge.

You just need to make sure you’ll be back before it finishes.
 
I think the formula needs a bit of tweaking to allow better for 2 and 4 bay chargers - if the formula kicked in at 51% rather than 50% things would be much less of a problem.

The only AU sites that seem to be a problem are the ones at the Tesla service centres, and IMO that's mainly caused by Tesla cars - often not even plugged in. I think Tesla should be setting a better example of good etiquette.
 
I think the formula needs a bit of tweaking to allow better for 2 and 4 bay chargers - if the formula kicked in at 51% rather than 50% things would be much less of a problem.

The only AU sites that seem to be a problem are the ones at the Tesla service centres, and IMO that's mainly caused by Tesla cars - often not even plugged in. I think Tesla should be setting a better example of good etiquette.
It should kick in when there is one bay remaining, regardless of the number of bays
 

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