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Supercharger Journey Notification

Discussion in 'Model S' started by NewTMSMan, Aug 7, 2018.

  1. NewTMSMan

    NewTMSMan Active Member

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    On a recent long distance trip using navigation I notice I no longer get App notifications in iOS that I can continue my journey. Anyone else notice that? I have all notifications turned on and I can see on the App how much charge time is remaining, but when it reaches the charge it needs, it just reverts to the charge time needed for full charge and no notification.
     
  2. ToddRLockwood

    ToddRLockwood Active Member

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    Does the "continue journey" message appear on the car's screen? Does your iPhone display an alert when the car nears its full charge? If the answers to these questions are both yes, this could be an unintended bug introduced in an update to the car's firmware or to the Tesla app.

    Something you might try is to do a MCU reset in the car, and also restart your iPhone.
     
  3. Asterix187

    Asterix187 Member

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    Was your final destination still the end destination or did you click on the supercharger icon and navigate to there?
     
  4. mkinsocal

    mkinsocal Member

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    How recent was your trip? Worked great for us in early June.
     
  5. NewTMSMan

    NewTMSMan Active Member

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    Destination was set as final destination, not the supercharger.

    Trip was 2 days ago.
     
  6. NewTMSMan

    NewTMSMan Active Member

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    Just happened again today. Maybe I have some setting wrong somewhere????
     
  7. ender3

    ender3 Member

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    Grapevine, TX
    I made a (short, but required superchargers) road trip last weekend, and I received no notifications anywhere when I had charged enough to continue. As I'm a new owner, and this was my first road trip, I didn't know to expect these alerts. I just set a timer with the intervals that A Better Routeplanner told me to use.
     
  8. srredbeard

    srredbeard Blue MS 75D and Black M3

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    Milton, WA
    I thought I must have been going crazy. The same thing happened to me last Saturday on a trip. Prior to that it worked fine. There was no notification on my phone or screen. Both simply changed to indicate time to full charge. Took me a while to notice that I now had enough to continue my trip.
     
    • Informative x 1
  9. NewTMSMan

    NewTMSMan Active Member

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    Was just about to post that I was in the car for the last SC of my trip and the car also didn’t indicate anything, just switched to time to full charge as you said.
     
  10. Super Dude

    Super Dude Member

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    Philadelphia
    Wanted to dig up this thread because it doesn't look like it has a resolution. I had the same issue a few times on my trip this weekend. Does the app just not tell you when you have enough charge to continue and just tells you when you're fully charged? The 80% charge notification worked but not the enough charge to continue notification.
     
  11. A-Wimoweh

    A-Wimoweh Member

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    Nov 26, 2018
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    Jungle
    To those having this issue, do you display the SoC in miles/km, or percent? There was a recent bug we found where if you used percent and charged with a wall charger, that you never got a notification on the app that charging had completed. Switch to miles and it was fine. This bug just got mysteriously fixed in the last few days though...
     

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