Nosken
Active Member
It will start getting crowded Thursday. Remember you can also use the Seaside Chargers, and there are many other hotel overnight charging solutions.Find Us | Tesla
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Supercharger - Monterey, CA (Del Monte Center, LIVE 10 Aug 2017, 10 V2 + 4 V3 stalls)
- Thread starter ucmndd
- Start date
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Thanks. Interesting that neither of those locations show the number of chargers available/in use on my screen.
So we went today. About 6 cars there at lunchtime, and most appear to be locals.
However, Monterey is already fully into the Concours. The auction tents are up at several locations and lots of transporters are hauling in expensive iron. Monterey Supercharger had 1 spot free on Tuesday at 12 PM. Not sure if this is normal or not.
Also, there are tons of tourists from Europe. Couples and families. I assume European schools are not back in session yet.
Still, no big lines at restaurants and a lot of cool cars to look at.
The car only shows availability of stalls for locations within a certain distance. There's nothing special about these two locations- you likely don’t see status at Salinas or Gilroy or anything else further north
Ulmo
Active Member
israndy
Supercharger Hunter
Seems like only a few months ago that lot was regularly empty. Guess people have found it now. No going back. Hope this isn't because they haven't fixed the Supercharger at the Tesla store up the street.
-Randy
-Randy
Currently stall 5B is not working at this Supercharger. I’m on the phone with Tesla to report it. I am calling the 877 number shown on the pedestal.
Update: after 40 minutes of being on hold with Tesla, waiting to report the stall problem, I gave up.
That’s not good.
Update: after 40 minutes of being on hold with Tesla, waiting to report the stall problem, I gave up.
That’s not good.
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israndy
Supercharger Hunter
Ulmo
Active Member
I think it would be a good idea if the call centers roll over into administrative offices at Tesla, and then roll over from THOSE into home offices of Tesla workers when they're awake.
I'm saying what should happen. What Tesla actually does is on the low end of corporate behavior: pretty uninspired.
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You can also use the email address [email protected] if you want to report a SC issue, but don’t want to wait on hold.
israndy
Supercharger Hunter
Hmmm... I don't have that one. I have [email protected], and specifically for Supercharger issues I have [email protected]
For maps issues, I have [email protected] and just a catchall of [email protected]. I should use email more, Google is always screwing up my Bug Reports and Notes.
-Randy
For maps issues, I have [email protected] and just a catchall of [email protected]. I should use email more, Google is always screwing up my Bug Reports and Notes.
-Randy
I had the “supercharger” email address too, but it kicked back as undeliverable when I tried to report a SC issue on a road trip last Summer. The [email protected] ended up being the one that worked for me and they confirmed that they handle SC issues too. At least they did last Summer..... : )
Really Tesla just needs to transition to one of the customer service phone systems that will call you back when your turn comes, so you don't get stuck waiting on hold forever. Maybe with an option tree in front of it first, so for people who need immediate help/support they wait on hold but for other issues it will call you back.
Was charging here last night and found that they have installed a few extra urban superchargers for the Thanksgiving rush. The SC’s are the temporary units on pallets with 3 urban supercharger stations per pallet (although only two are active due to parking constraints). Looks like the type of setup they had at the Madonna Inn at SLO when I was there last year.
They are out fixing several of the broken stations at Del Monte today, fyi.
