While I didn't look too closely, all of the utility infrastructure appeared to be in place (I have 36 years in the electric utility sector and am quite familiar with what's involved in a service connection like this). I didn't check to see if the transformer primary connections had been made, but typically that is done when the utility transformer is placed. Someone also reported the meter was installed and that is usually one of the last steps. Now maybe there is some primary infrastructure work required upstream, but IMHO, that is very unlikely for a service such as this, and that's the only thing that would require line crews. In Ontario, Canada we require an electrical safety inspection by an independent inspection authority and can't energize until we have that "permit". Process is likely different in Illinois, but there could be some similar inspection/certification step that has to occur.
Maybe someone could stop by and see if the meter is "on". It is likely an electronic meter and you would be able to see if the LCD display is on. (The meter will be on even if the main disconnect to the Supercharging equipment is locked off if the site has power).