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Supercharger stalls available inaccurate

Discussion in 'North America' started by EVSteve, Jun 12, 2018.

?

Have you arrived at a supercharger to find the number of plugs available does not match the screen?

Poll closed Jul 12, 2018.
  1. Yes

    5 vote(s)
    71.4%
  2. No

    2 vote(s)
    28.6%
  1. EVSteve

    EVSteve 110% Solar Powered

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    Location:
    Schnecksville, PA
    So this Tuesday morning at 4am on my way home from work I noticed nearly all of the stalls at the local supercharger were full. Seemed odd for this area so I swung by to see if there really were 6 Teslas supercharging. Sure enough the entire SC was empty.

    I’m posting this because this is not the first instance at this location. Do other Superchargers experience issues reporting an accurate vehicle count this frequently? I did verify my lte connection was working.

    0AB567DD-4CA8-4798-97B6-A25A19F74097.jpeg
     
    • Helpful x 1
    • Informative x 1
  2. ai4px

    ai4px Member

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    May 2, 2018
    Messages:
    238
    Location:
    Sumter SC USA
    The Columbia SC super-de-duper-charger shows 2 in use because bay 3a/3b is broken. That picture from Allentown is certainly over the top.
     
  3. tga

    tga Supporting Member

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    Location:
    New Hampshire
    I've noticed there seems to be some hysteresis - stalls seem to be marked "in use" faster than they are marked "empty" leading to higher in-use counts than reality.
     
  4. chillaban

    chillaban Active Member

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    Location:
    Bay Area
    I've noticed this as well. The availability seems very pessimistic lately, showing the stations a lot more occupied than reality.
     
  5. MorrisonHiker

    MorrisonHiker S 90D 2018.32.4

    Joined:
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    Location:
    Colorado
    We drove about 750 miles over the weekend and the Supercharger counts were wrong at every Supercharger. Most showed 5 or 6 stalls in use when there were really 6 to 8 stalls available.
     
  6. Bitjockey

    Bitjockey Member

    Joined:
    Jun 5, 2015
    Messages:
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    Location:
    Toronto, ON, Canada
    I saw this twice this weekend at Port Huron, indicating both times 2 of 8 were available, when in fact all were empty.
     
  7. SageBrush

    SageBrush 2018: Drain the Sewer

    Joined:
    May 7, 2015
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    6,080
    Location:
    Colorado
    Multiple threads on this topic. So far I think every post has noted more OPEN stalls than reported by the App.
     
    • Disagree x 1
  8. EVSteve

    EVSteve 110% Solar Powered

    Joined:
    Jul 14, 2014
    Messages:
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    Location:
    Schnecksville, PA
    Yes there are now but when I made the thread there weren’t.
     
    • Disagree x 1

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