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Supercharger - Yuma, AZ

Don TLR

Active Member
Jul 27, 2017
1,397
4,451
Apache Junction AZ
Also if you call them they can tell you which charger is putting out the most energy at the time. I called about a malfunctioning charger in Colorado on a road trip once and they told me which one to use at that time as they have real time monitoring.
 

MyJoule

Member
Apr 20, 2014
501
424
Tucson, Az
I used Yuma a couple of weeks ago and it was 3A/B 4A/B that were either down completely or only starting to charge then stopping. I called Tesla roadside, and actually talked to someone to report it. 1A/B and 2A/B were working but there were 4 of us charging, so the charge rate was low on my car for the first 30 min until someone left, I moved to the open pair at that time and got 70KW ( as expected based on SOC at that time) Seems maybe they still are having issues there. Hopefully, it was called in and will be addressed, that is an important charger for PHX/TUC to SAN travel.
 

Nevada Jen

Member
May 24, 2019
44
13
Phoenix
I tried calling on the way back and was on hold for over 30 minutes before I gave up. 2B had a sticker with a space for a number to call but there was no number.
When I was the only one there I was getting 484 miles an hour added. It was awesome! Forgot to check the KW because I was entranced watching the miles of range go up at the speed of counting. But pretty sure it is not supposed to charge that fast. They need to get this location fixed. You can't make the drive to San Diego at normal highway speeds without this supercharger in an SR+. My car was telling me that I would have had to go below 60 miles an hour from Gila Bend to El Centro to make it. It's not safe to drive that slow!
 

Skelly

Member
Jul 29, 2018
22
20
San Diego, CA
Hm. This is a bit worrisome. I am heading out to Tucson in a couple of weeks from San Diego. I just navigated there in my car and the Yuma Supercharger is not showing up. I called Tesla and they said that they had a note that a couple of the chargers were down, but he couldn't get any real time feedback from any of them.
 

LowTech

Member
Jun 9, 2018
36
56
San Diego
Says it is closed on the navigation system in my car. I’m here and 4 of 8 work this evening. Easier to see which ones at night.

6CC4D185-C3C6-41A4-9485-8E20277AF367.jpeg
 

LowTech

Member
Jun 9, 2018
36
56
San Diego
When I used it last month, Tesla told me they were sending out a tech to fix the non-working stations the next day. I guess they haven't gotten to it yet....

They have not. I have been in Yuma for a week for work and I am using this Supercharger while away from home. Only 4 stands have worked this week, but those 4 have been reliable. I’ll be here another week or so and will update this thread if there are any changes. I’ll call the number and submit another request for repair while I’m here.
 

dmdrums

Member
Mar 13, 2014
24
15
Scottsdale, AZ
1A, 1B, 4A, 4B **STILL BROKEN** as of 10/13

Car didn't say reduced service on 10/13, so I decided to go there. Big mistake. Two cars had just arrived and took 2 & 3....so I got 30 kW charge rate. Car said "2 Hours and 30 Minutes to continue your trip". That was fun....

It said reduced service a few days prior, so I assumed they had fixed it. Nope, just stopped warning people - but still broken.

Tesla **PLEASE FIX THIS SITE** It has been broken for MONTHS! What gives, you are usually awesome

Tried to call this in, but Tesla said, "your hold time is greater than 40 minutes". While I did have 2.5 hours to kill, I didn't feel like doing that listening to their hold music.

Eventually, one of the other cars left and I received a good charge rate. Total time here was about 80-90 minutes.
 
  • Informative
Reactions: ybbor

PLUS EV

Running on Empty
Sep 16, 2016
6,089
9,208
Seattle
1A, 1B, 4A, 4B **STILL BROKEN** as of 10/13

Car didn't say reduced service on 10/13, so I decided to go there. Big mistake. Two cars had just arrived and took 2 & 3....so I got 30 kW charge rate. Car said "2 Hours and 30 Minutes to continue your trip". That was fun....

It said reduced service a few days prior, so I assumed they had fixed it. Nope, just stopped warning people - but still broken.

Tesla **PLEASE FIX THIS SITE** It has been broken for MONTHS! What gives, you are usually awesome

Tried to call this in, but Tesla said, "your hold time is greater than 40 minutes". While I did have 2.5 hours to kill, I didn't feel like doing that listening to their hold music.

Eventually, one of the other cars left and I received a good charge rate. Total time here was about 80-90 minutes.
As you discovered, the 2.5 hour estimate was incorrect because as soon as your neighbor fills up, you will get a faster charge rate. This will always be the case.
 

dmdrums

Member
Mar 13, 2014
24
15
Scottsdale, AZ
As you discovered, the 2.5 hour estimate was incorrect because as soon as your neighbor fills up, you will get a faster charge rate. This will always be the case.


I knew the 2.5 hour estimate was wrong, as another car would eventually leave. Problem I had was the 100D in front of me plugged in roughly 2 minutes before me and took a very loooong time to charge (he must have arrived near 0 and charged to 90% or more)

Unfortunately, the second car that arrived seconds before me only stayed 15 minutes. Wish I had used that shared stall instead, but another car had plugged in just before he pulled out (took him 2 tries before he found a charger that worked)

Not used to it taking 80-90 minutes to add 145 rated miles to a battery at a low SOC. 5 minutes of this was due to trying 3 other stalls before I found one that charged the car.

Would have taken less than 25 minutes if there was an available stall at full power. The extra hour meant I couldn't pickup my dog that night, which wasn't the end of the world, just disappointing.

I think the most frustrating part was plugging into multiple chargers before finding one that worked. I wish they had signs. After dark, it became obvious (TESLA didn't light up on the chargers) - but different story in the daylight.

I know that I should be positive and be thankful that some of them worked at all. Could have been a much different story!

I'm definitely spoiled by the old days when you would nearly always get the full power of a charger just for one car :)

Sorry for the rant
 

Beezer

New Member
Nov 3, 2019
1
0
San Diego
Yuma Supercharger is showing reduced service. Can anyone shed any information if there is any service available there. Thanks in advance.
Brian
 

Drone Flyer

Active Member
Feb 22, 2016
1,127
258
Canada
What I do when I have to talk to someone at Tesla is press1 for emergency services. I know its bad, but its the only way to speak to someone immediately.
 

AlanSubie4Life

Efficiency Obsessed Member
Oct 22, 2018
9,432
11,345
San Diego
1A definitely does not work. I also used 2A this weekend, and it worked ok. However, someone was also on 2B at the time. They are laid out in pattern (from right to left) 1A, 2A, 3A, 4A, 1B, 2B, 3B, 4B. I think.

I saw my charge rate max out at 50kW (but again, it may have been shared), and then I walked away, so I don't know what it ended up peaking at. It charged to 100% in about an hour from about 40%.

I was in a rush and it was daytime, so I did not check which ones were lit up. But it seems based on posts above that likely 2A, 3A, 2B, 3B are working right now. I thought I saw someone plugged into 4A when I came back though? (Not sure.)

Definitely an important Supercharger to have working for San Diegans, for optimizing Supercharging time. El Centro is incorrectly positioned from San Diego for optimal charging, requiring a charge there to at least 90% to make it to Gila Bend in ideal conditions. (P3D+) The Yuma is essential for the "quick" topping charge, as you should be able to target 5% arrival there traveling at a good speed if you start with a full charge in San Diego.

The Nav system will not navigate to the Yuma Supercharger automatically. You have to manually select it. When I did this manual selection, the Nav screen told me "Supercharger is Temporarily Closed."

Currently, I would say it's a little risky, but you can probably count on it, but you may have to deal with slower charging (50kW?). It's possible you'll see better. If it doesn't work you're in trouble, of course - you'll be waiting on J-1772 for long enough to get you back to El Centro or to Gila Bend.
 

IROAR

Member
Oct 21, 2018
80
98
Arizona
I am planning a trip that includes stopping at the Yuma Supercharger. Trip planner shows that this supercharger has "reduced service" Anyone know what that means? Anyone been there lately?
 

AlanSubie4Life

Efficiency Obsessed Member
Oct 22, 2018
9,432
11,345
San Diego
Should really move this discussion to the infrastructure forum... Anyway, I visited last weekend.

Service is limited, perhaps half the chargers work...maybe at limited kW

Coming from the east in a Model 3, though, you don't usually need to really stop at Yuma. I guess it saves you a little charging time in Gila Bend to ensure you can make it to El Centro, but to get to San Diego, you have to charge pretty high in Yuma anyway. So you're either charging high in Gila Bend and skipping Yuma, or charging high (80-90%) in Yuma so you can skip El Centro. Not sure which strategy is the most optimal (if you could actually rely on Yuma operating at 150kW).

This guy has a better idea of which ones work than I do, since he was there at night. The numbering of the stalls confused me and I was in a rush - for sure 1A (the first one) is broken though.

Supercharger - Yuma, AZ
 
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IROAR

Member
Oct 21, 2018
80
98
Arizona
Tried 4 different stations at Yuma supercharger Saturday including those mentioned as working with no success. Was able to make it to El Centro which was busier than I had ever seen.
 
  • Informative
Reactions: AlanSubie4Life

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