SuperChargers - Rivière-du-Loup, Qc

[Tz00]

Topped out at just 78kW at RdL yesterday

Yeah, it has been that way for a while. Just be glad it wasn't full, if you share, it is half that power.

Tesla is aware of it and said the site needs a new transformer. Too bad there wasn't any other Supercharger between there and Quebec City to use instead.

 

[rypalmer]

Topped out at just 78kW at RdL yesterday. I tried 1 stall from each of the 4 cabinets. I had just driven from Quebec City, had a 20% SOC, and no one else was at the supercharger. Ambient temp was around 15C. Must be some type of power limitation for the site as a whole? I don't remember this supercharger underperforming in the past. My 2018 S normally tops out around 140kW at 20% SOC on the v2s and then tapers rapidly to about 75kW at 50% SOC.

These guys hit the same issue a few weeks ago:

https://twitter.com/x/status/1519171487147728897

 

[PLUS EV]

These guys hit the same issue a few weeks ago:

https://twitter.com/x/status/1519171487147728897

Haha C2CRun... my kind of people

I haven't seen any Teslas since I left Quebec City btw. And I'm on PEI now. I know it's been weekdays but beautiful weather everywhere. Still lots of snow out in the fields between Matane and Saint-Leonard, despite being 23C and sunny!

 

[CanadaGoose]

More reason for Montmagny or La poactiere.

 

[GtiMart]

I was there saturday and the first two cabinets I tried (2 and 3) gave only 40kW. I was not sharing with anyone else... I got 77kW from 1A. It's getting worse.

 

[Ther0ck]

I wonder, anyone have reported this to Tesla ?

 

[khorton]

I wonder, anyone have reported this to Tesla ?

The Tesla Owner's Wisconsin group has a back channel means to inform Tesla about Supercharger issues in Wisconsin. I used this charger three times in July and September, and noted the poor performance. I also noted that Plugshare shows the issue dates back to at least March. I contacted Tesla Owner's Wisconsin, and they reported it to Tesla in mid-September.

Tesla supposedly also monitors charge rates from each stall via their remote monitoring, and use that data to identify bad stalls, or bad cabinets. So Tesla should be aware of the problem. The big question is why it is taking so long to fix it.

 

[GtiMart]

I'm pretty sure the Tesla Quebec club has reported it, at least through some members as they have a form for that too. It was my impression that the site had been "cut in half", only providing ~75kW per cabinet instead of 150kW, possibly because the transformer was bad. That would explain the 77kW I got on cabinet 1. However other cabinets outputting 40kW might be more recent. If it's the transformer then it's possible Tesla made this derating so that the site would at least work instead of going down, until the transformer is replaced. Getting transformers installed at new SC sites is taking many months already, and I believe the same is true for other charging equipment operators. Hydro-Quebec is either favoring their sites or at the very least are overloaded with demand.

EDIT: Ah, someone else posted about this. Look at the top post of this page stating Tesla is aware of a bad transformer.

 

[rypalmer]

I'm pretty sure the Tesla Quebec club has reported it, at least through some members as they have a form for that too. It was my impression that the site had been "cut in half", only providing ~75kW per cabinet instead of 150kW, possibly because the transformer was bad. That would explain the 77kW I got on cabinet 1. However other cabinets outputting 40kW might be more recent. If it's the transformer then it's possible Tesla made this derating so that the site would at least work instead of going down, until the transformer is replaced. Getting transformers installed at new SC sites is taking many months already, and I believe the same is true for other charging equipment operators. Hydro-Quebec is either favoring their sites or at the very least are overloaded with demand.

EDIT: Ah, someone else posted about this. Look at the top post of this page stating Tesla is aware of a bad transformer.

It's not Hydro Quebec's transformer that appears to be damaged, it's Tesla's.

 

[CanadaGoose]

Circuit Électrique has a station opening soon nearby, 6 CCS plugs with 500kw shared between the 6 plugs.

Finally some relief!

 

[madmax240]

More reason for Montmagny or La poactiere.

We should all vote or recommend these two locations next quarter. Might help?

 

[hydro]

We should all vote or recommend these two locations next quarter. Might help?

How do we vote and to whom?

 

[khorton]

Supercharger Voting | Tesla

Learn more about voting for new Supercharger locations.

www.tesla.com

 

[hydro]

Supercharger Voting | Tesla

Learn more about voting for new Supercharger locations.

www.tesla.com

ok, I went for voting and we need a specific adress. Which one do we want to vote for? I think we need to agree on one or two with specific addresses.

 

[Etna]

We should all vote or recommend these two locations next quarter. Might help?

These two locations, Montmagny or La Pocatière, are now covered by the upcoming supercharger nearby at Saint-Roch-des-Aulnaies now confirmed and visible on Tesla Find Us.

Possible Location - Saint-Roch-des-Aulnaies, QC

 

[madmax240]

These two locations, Montmagny or La Pocatière, are now covered by the upcoming supercharger nearby at Saint-Roch-des-Aulnaies now confirmed and visible on Tesla Find Us.

Possible Location - Saint-Roch-des-Aulnaies, QC

That's great! I hope soon.

 

[hydro]

These two locations, Montmagny or La Pocatière, are now covered by the upcoming supercharger nearby at Saint-Roch-des-Aulnaies now confirmed and visible on Tesla Find Us.

Possible Location - Saint-Roch-des-Aulnaies, QC

Waow, did not know about it, that is fantastic ! Thanks for sharing, cheers !

 

[Ther0ck]

That's great! I hope soon.

Somewhere in 2024 as per Tesla website.

 

[shonline]

Pulling 108kw right now here. Progress perhaps?

 

[hydro]

which stall?